Open VUONGTATCHUNG opened 8 years ago
Unfortunately, if you don't have access to the private keys then you don't have access to the bitcoin they control. We don't have any access to anyone's private keys.
There are some options though. Please have a read of these help articles that provide useful background information:
https://multibit.org/en/help/v0.5/help_walletBackups.html https://multibit.org/en/help/v0.5/help_troubleshooting.html https://multibit.org/en/help/v0.5/help_lostOrForgottenPassword.html
In summary, this means that you will have to run some kind of data recovery software over your hard disk and look for a .wallet
or .key
file. Once found you can then use a fresh install of MultiBit Classic to open the wallet file, or import the key file, and recover your private keys.
To prevent this kind of problem happening in the future, we recommend that our users upgrade to MultiBit HD at their earliest opportunity. See this article for details:
https://multibit.org/en/help/hd0.1/how-to-upgrade-from-classic.html
I am currently using the software of the company, but because my computer was broken, I've lost two key files Bitcoin address.
2 This address
13XXi7R7Dd3fP7PD3ANEk5SdvZbDmaXtDZ
165pD1d9ksk76b4GmP7nJoC1sWp99cNJ1W
Please help me recover.
thanks u