crashes when creating a backup

[OmlineEditor]

Please check before submitting an issue

• [X] I know what my device, OS and App Manager versions are
• [X] I know how to take logs
• [X] I know how to reproduce the issue which may not be specific to my device

Describe the bug

I'm trying to make a backup of the whatsapp application data

To Reproduce

1 find whatsapp 2 click on it to open the menu where you select backup 3 I choose only data I click create and the application crashes

Expected behavior

a backup was created

Screenshots

No response

Logs

====> op=BACKUP_RESTORE, mode=1 pkg=(com.whatsapp, 0) io.github.muntashirakon.AppManager.backup.BackupException: The app has keystore items and KeyStore backup isn't enabled. at io.github.muntashirakon.AppManager.backup.BackupOp.runBackup(BackupOp.java:163) at io.github.muntashirakon.AppManager.backup.BackupManager.backup(BackupManager.java:98) at io.github.muntashirakon.AppManager.batchops.BatchOpsManager.lambda$opBackupRestore$0$io-github-muntashirakon-AppManager-batchops-BatchOpsManager(BatchOpsManager.java:331) at io.github.muntashirakon.AppManager.batchops.BatchOpsManager$$ExternalSyntheticLambda0.run(Unknown Source:12) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:462) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:919)

Device info

• Device: Redmi Note 7
• OS Version: Android 10
• App Manager Version: 3.1.1 F-droid
• Mode: Root

Additional context

No response

[MuntashirAkon]

You said App Manager crashed, but your included logs from failed backups which says The app has keystore items and KeyStore backup isn't enabled. meaning you haven't enabled restoring apps with keystore from settings.

[OmlineEditor]

after changing the settings, the application does not crash and makes backups. I ask you to make changes to the application and display an alert with a clear description so that people know that they need to use keys for archiving

[MuntashirAkon]

I'm still waiting for a crash log though. The logs you shared aren't crash logs. They indicated why a backup failed which is well documented in the docs.

[OmlineEditor]

the application has stopped crashing, although it has fallen every time before, perhaps this is spontaneous behavior. I'll wait some more and try later.