Cant login into corporate repos at bitbucket

[MikeKholomeev]

Hi. I can't login into corp repos at bibtbucket. https://myName@stash.corpName.com/scm/projectName/projectName.git

What info do you need to investigate this?

[Murmele]

Hi,

did you use the "Add Remote Account" dialog? Did you enter there the username or the mail address?

[MikeKholomeev]

Just tried both ways - email and username. Same results

[Murmele]

Thanks! I tried just once connecting to a bitbucket server and there I used ssh maybe you can consider this in the meantime?

[MikeKholomeev]

Sorry, cant do ssh. Only https.

( Switched to Aurees. It logins swiftly )

[Murmele]

Sorry for the inconvinience, the problem is I am not able to test it right now.

[Murmele]

@MikeKholomeev can you try to change the bitbucket url?

[MikeKholomeev]

@MikeKholomeev can you try to change the bitbucket url?

What do you mean? Change how?

[exactly-one-kas]

BitBucket on prem and cloud have different APIs and are therefore incompatible with each other We'd have to implement support for BitBucket Server, which will take quite a bit of work

However, you can still clone, fetch and push using git remotes with HTTP URLs - just having a list of available repositories for your account won't be available

[MikeKholomeev]

BitBucket on prem and cloud have different APIs and are therefore incompatible with each other We'd have to implement support for BitBucket Server, which will take quite a bit of work

However, you can still clone, fetch and push using git remotes with HTTP URLs - just having a list of available repositories for your account won't be available

I tested dozen git clients with the same Bitbucket corp repos - all connected successfully....except Gittyup. It cant fetch, clone etc.

[Murmele]

What do you set in those applications?

[Murmele]

Just username and password?

[MikeKholomeev]

Just username and password?

Yes

[exactly-one-kas]

What messages show up in the log at the bottom of the window when trying to fetch?

[MikeKholomeev]

After 5-7 consequent attempts:

 Unable to fetch from 'origin' - remote error: CAPTCHA required

Your Bitbucket account has been locked. To unlock it and log in again you must solve a CAPTCHA. This is typically caused by too many attempts to login with an incorrect password. The account lock prevents your SCM client from accessing Bitbucket and its mirrors until it is solved, even if you enter your password correctly.

If you are currently logged in to Bitbucket via a browser you may need to logout and then log back in in order to solve the CAPTCHA.

Visit Bitbucket at https://stash.[censored].com for more details.

[MikeKholomeev]

During that unsuccessful attempts - no messages were at the bottom part of the app window

Just reopens login popup

[exactly-one-kas]

Could you start Gittyup with the command line parameter --debug-menu and enable the Options "Log Remote Connection" and "Log Credential Helper"

The fetch once with your account unlocked and send us the files %LOCALAPPDATA%\temp\Gittyup\remote.log and %LOCALAPPDATA%\temp\Gittyup\cred.log after censoring sensitive information

[MikeKholomeev]

Only one file there - cred.log

[exactly-one-kas]

Looks like it could be a problem with the credhelper

Since we're having holidays in germany, so i'll be able to look into this on tuesday

[Murmele]

@MikeKholomeev Can you try with the development build

[MikeKholomeev]

@MikeKholomeev Can you try with the development build

Downloading...

[MikeKholomeev]

Same behavior. And no log files at %LOCALAPPDATA%\temp\Gittyup\

[exactly-one-kas]

Is your credential helper set to manager?

[MikeKholomeev]

Is your credential helper set to manager?

Sorry, don't know what it is or how to check it.

[MikeKholomeev]

[exactly-one-kas]

Try setting it to manager, Microsoft renamed it from manager-core

[MikeKholomeev]

Try setting it to manager, Microsoft renamed it from manager-core

I don't have such an option in the dropdown menu. Only - cache, store, wincred

[MikeKholomeev]

Try setting it to manager, Microsoft renamed it from manager-core

Simply delete -core part - nothing changed

[MikeKholomeev]

Tried all other three options - nothing changed

[exactly-one-kas]

Can you tell me which authentication plugins are used with your BitBucket instance?

[MikeKholomeev]

Can you tell me which authentication plugins are used with your BitBucket instance?

How can I check it?

[MikeKholomeev]

This is a screenshot from Sourcetree. Does it suffice?

[exactly-one-kas]

Sorry, I meant the server-side plugins. Could you ask your sysadmin?

[exactly-one-kas]

Also, the BitBucket and plugin versions would be good to know

[MikeKholomeev]

Sorry, I meant the server-side plugins. Could you ask your sysadmin?

No :(

[MikeKholomeev]

I've just downloaded GitAhead (v2.6.3 Jul 14, 2020) and tried to fetch - entered the password - All Worked!

[exactly-one-kas]

Does Gittyup v1.1.2 work?

[MikeKholomeev]

Does Gittyup v1.1.2 work?

WOW! YEA! Its work! Thanks!

I see you removed some settings from Options, and removed App Options from gear icon.....

upd: oh, I see, its an old version :)

[exactly-one-kas]

Could you also try if v1.2.0 works?

[MikeKholomeev]

Could you also try if v1.2.0 works?

It does!!

[MikeKholomeev]

v.1.3.0 also doesnt open the latest repos at startup (as 1.2.0 and older versions do)

[exactly-one-kas]

Does v1.2.1 work?

v.1.3.0 also doesnt open the latest repos at startup (as 1.2.0 and older versions do)

That would be #329

[MikeKholomeev]

Does v1.2.1 work?

It works!

[MikeKholomeev]

1.2.2 - also works......eeeeerrrr.... Let me do clean install/

[exactly-one-kas]

~what~

~The only difference between v1.2.1 and v1.2.2 is the updater, which shouldn't have any influence on Windows builds~

~Did you use the development build originally instead of v1.2.2 when you openend this ticket?~

yeah, do that

[MikeKholomeev]

uninstall 1.2.2 - install 1.2.2 - Fetch works without asking password

Did you use the development build originally instead of v1.2.2 when you openend this ticket?

Now I'm siting and wondering..... And I cant check my old downloads coz I deleted them :(

Sorry for troubles :(

[exactly-one-kas]

Alright since it works now I'll assume that you used the development version, I'll check the changes between 1.2.2 and 1.3.0

[MikeKholomeev]

I looked through Google download history and that what I found:

So It really was 1.2.2 ....

How should I uninstall GittyUp in order to remove all records? .....I think after I entered password at 1.1.2 - app records it and all other version use that record

[MikeKholomeev]

v.1.2.2 - Yep - I unchecked "Store credentials in secure storage" - and error returns - I cant fetch

Now I try the same with older versions

[exactly-one-kas]

That could be the case - the password should be stored in the Windows vault (search for "manage credentials")

Also: do you have Git for Windows installed normally?

[MikeKholomeev]

Also: do you have Git for Windows installed normally?