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MyCaert / Issues-Enhancements

Issues and Enhancements
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Problems sending email to gmail addresses #367

Closed mnichols13 closed 1 year ago

mnichols13 commented 1 year ago

We are getting error messages when trying to send emails to good/known gmail addresses. Here is an example. Callie, Lindi and I have all experienced this in the past week.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

Reason: There was an error while attempting to deliver your message with [Subject: "RE: alignments for Middle School"] to lockwoodd300@gmail.com. MTA p3plwbeout27-01.prod.phx3.secureserver.net received this response from the destination host IP - 142.251.2.26 - 550 , 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both 550-5.7.26 do not pass). SPF check for [caert.net] does not pass with ip: 550-5.7.26 [216.69.139.46].To best protect our users from spam, the message has 550-5.7.26 been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. lp15-20020a17090b4a8f00b00219f65e19fcsi5522582pjb.170 - gsmtp

bguerrettaz commented 1 year ago

I think this one is on @Brian Peterlin @.***> end as well.

On Thu, Feb 2, 2023 at 8:00 AM mnichols13 @.***> wrote:

We are getting error messages when trying to send emails to good/known gmail addresses. Here is an example. Callie, Lindi and I have all experienced this in the past week.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

  • @.***

Reason: There was an error while attempting to deliver your message with [Subject: "RE: alignments for Middle School"] to @.*** MTA p3plwbeout27-01.prod.phx3.secureserver.net received this response from the destination host IP - 142.251.2.26 - 550 , 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both 550-5.7.26 do not pass). SPF check for [caert.net] does not pass with ip: 550-5.7.26 [216.69.139.46].To best protect our users from spam, the message has 550-5.7.26 been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. lp15-20020a17090b4a8f00b00219f65e19fcsi5522582pjb.170 - gsmtp

— Reply to this email directly, view it on GitHub https://github.com/MyCaert/Issues-Enhancements/issues/367, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABLOP45QG5IJJK3SUZVDMTLWVPD2PANCNFSM6AAAAAAUPEJRPY . You are receiving this because you are subscribed to this thread.Message ID: @.***>

BrianPeterlin commented 1 year ago

i updated the SPF, try now

BrianPeterlin commented 1 year ago

is this ok now?

mnichols13 commented 1 year ago

seems to be okay now, thank you