Open SchalkCloete opened 3 years ago
I now saw another new user fall into this trap. We have now confirmed the issue. The users automatically click on the "Create New Account" button at the top right instead of the "Click here to join this community" button in the middle. When they do that, they sign up to the main community and not to the community linked to the landing page.
Hello there,
I would suggest to share the join page of the community instead of the profile of it. The join page is the link that look like : https://app.myresonance.io/join?code=
Let me know if you can t find your community code.
Best
We have a theory about the repeated accidental sign-ins to the wrong community: On the public community page, there is a "Sign in" button on the top right. It seems like people are more inclined to click that one than the "Click here to join this community" button further down. This "Sign in" button seems to go only to the main MyResonance community, regardless of which community public page it was clicked. Please check this to make sure it links to the community from which it was clicked.