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NARUTOfzr / Neptune_3

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purchase of spare parts #36

Closed Qubicone closed 1 year ago

Qubicone commented 1 year ago

hello, my hotend is bent because the sensor for the z offset / autolevel no longer works. so i can't use the printer at the moment. Please tell me where I can buy these parts.

KR Qubicone

NARUTOfzr commented 1 year ago

@Qubicone Hi! Please send a photo of your order number and the damaged part to elegoo support email: 3dp@elegoo.com. They'll take care of it for you.

NARUTOfzr commented 1 year ago

Perhaps you could describe the situation. Take video feedback. I'll see if there's anything else I can do.

Qubicone commented 1 year ago

Elegoo Support helped me very quickly and competently.