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NCATSTranslator / Feedback

A repo for tracking gaps in Translator data and finding ways to fill them.
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Knowledge Collaboratory KP mostly responding with 500 error #946

Open isbluis opened 2 weeks ago

isbluis commented 2 weeks ago

Queries from ARAX to Knowledge Collaboratory KP have resulted in http/500 errors for several weeks; we have logged over 40,000 such failures across all four maturities. This greatly slows down the ability (of ARAX and Translator) to respond, as it seems to take a full 30 seconds to get the error response.

Example: https://arax.ncats.io//index.html?r=293795 image

Error count since 8/17: image

sstemann commented 2 days ago

@CaseyTa can you please review and let us know if this is something your team will take a look at or if it should go somewhere else