refactor the code for human and bot integrated workflow

[laijasmine]

This will allow us to be more flexible with our email strategy but also allowing the bot to automate some of the simpler tasks

Bot actions:

1. check the NSF award database
2. update our internal database for keeping track
3. alert users that x awards have been awarded (eg. slack message or email)
4. alerts users that x awards are due in a month and to contact the researchers if they haven't already
5. alerts users that there has been new correspondence via slack channel

Data team user actions:

1. run necessary functions needed to email researchers (eg. a mass email every week for initial contact)
   • provide a function that allows users to pass a custom email template similar to create_ticket_and_send_initial_correspondence
2. write any custom emails and follow up with the researchers