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NCEAS / metacatui

MetacatUI: A client-side web interface for DataONE data repositories
https://nceas.github.io/metacatui
Apache License 2.0
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Multiple portal metric bugs are persisting #2041

Closed mburrus closed 1 year ago

mburrus commented 2 years ago

Describe the bug Some portals experience no metric issues and all graphs/tables/wheels function as expected. Other portal metric pages have one or more of the following issues. These issues appear to be unique to portal metrics only.

I couldn't identify why only some portals have these issues or what is causing just one issue to appear versus all three issues.

  1. The download/view/citation tables incorrectly report that the count is 0, rather than stating that the tables are failing to render (metrics-service#85, ess-dive-catalog#455)
  2. Some metric graphs don't render (it's inconsistent which graphs don't work) and there's no spiny wheel or any messaging, there's just empty space
  3. The summary wheel, file formats wheel, and time period graph have a never-ending spiny wheel

Other Considerations


To Reproduce Check out these portals.

ESS-DIVE

Arctic Data Center

DataOne

rushirajnenuji commented 2 years ago

Thanks for reporting this @mburrus! I believe the issue (https://github.com/NCEAS/metacatui/issues/1927) was resolved. Let me check what's causing this issue and I'll update the ticket when I have narrowed down the bug.

vchendrix commented 2 years ago

A quick look at the portals shows a 500 error on the metrics service for https://data.ess-dive.lbl.gov/portals/watershed-function-sfa/Metrics

Metrics Service

Payload

metricsRequest: {"metricsPage":{"total":0,"start":0,"count":0},"metrics":["citations","downloads","views"],"filterBy":[{"filterType":"portal","values":["watershed-function-sfa"],"interpretAs":"list"},{"filterType":"month","values":["01/01/2012","08/31/2022"],"interpretAs":"range"},{"filterType":"query","values":["(((projectText:\"Watershed Function SFA\" OR title:\"Water Quality Parameters at the Elkhorn Slough National Estuarine Research Reserve \(ESNERR\)\")) OR (isPartOf:\"urn\:uuid\:eff58bde\-8bc9\-4947\-bcb2\-556a4549a81e\" OR seriesId:\"doi\:10.15485\/1734791\")) AND (-obsoletedBy:* AND formatType:METADATA)"],"interpretAs":"list"}],"groupBy":["month"]}

Response

{"title": "500 Internal Server Error"}

Solr Service

Form Data

q: (((projectText:"Watershed%20Function%20SFA"%20OR%20title:"Water%20Quality%20Parameters%20at%20the%20Elkhorn%20Slough%20National%20Estuarine%20Research%20Reserve%20%5C(ESNERR%5C)"))%20OR%20(isPartOf:"urn%5C%3Auuid%5C%3Aeff58bde%5C-8bc9%5C-4947%5C-bcb2%5C-556a4549a81e"%20OR%20seriesId:"doi%5C%3A10.15485%5C%2F1734791"))%20AND%20(-obsoletedBy:*%20AND%20formatType:METADATA)
fq: -formatId:*dataone.org/collections* AND -formatId:*dataone.org/portals* AND formatType:METADATA AND -obsoletedBy:*
stats: true
stats.field: size
facet: true
facet.field: formatId
facet.field: beginDate
facet.field: endDate
f.formatId.facet.mincount: 1
f.formatId.facet.missing: false
f.beginDate.facet.mincount: 1
f.endDate.facet.mincount: 1
f.beginDate.facet.missing: false
f.endDate.facet.missing: false
facet.limit: -1
facet.range: dateUploaded
facet.range.start: 1900-01-01T00:00:00.000Z
facet.range.end: 2022-08-31T15:42:02.602Z
facet.range.gap: +1MONTH
f.dateUploaded.facet.missing: true
rows: 0
wt: json
facet.query: {!key=<1950}(beginDate:[* TO 1949-12-31T23:59:59.999Z/YEAR])
facet.query: {!key=1950-1959}(beginDate:[* TO 1959-12-31T23:59:59.999Z/YEAR] AND endDate:[1950-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=1960-1969}(beginDate:[* TO 1969-12-31T23:59:59.999Z/YEAR] AND endDate:[1960-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=1970-1979}(beginDate:[* TO 1979-12-31T23:59:59.999Z/YEAR] AND endDate:[1970-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=1980-1989}(beginDate:[* TO 1989-12-31T23:59:59.999Z/YEAR] AND endDate:[1980-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=1990-1999}(beginDate:[* TO 1999-12-31T23:59:59.999Z/YEAR] AND endDate:[1990-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=2000-2009}(beginDate:[* TO 2009-12-31T23:59:59.999Z/YEAR] AND endDate:[2000-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=2010-2019}(beginDate:[* TO 2019-12-31T23:59:59.999Z/YEAR] AND endDate:[2010-01-01T00:00:00.000Z/YEAR TO *])
facet.query: {!key=2020-2022}(beginDate:[* TO 2022-12-31T23:59:59.999Z/YEAR] AND endDate:[2020-01-01T00:00:00.000Z/YEAR TO *])

Response

<?xml version="1.0" encoding="UTF-8"?><error detailCode="2821" errorCode="500" name="ServiceFailure">
    <description>Solr server error: Error from server at http://db-solr:8983/solr/dataone: undefined field %20OR%20title</description>
</error>
vchendrix commented 2 years ago

The errors above are the same for https://data.ess-dive.lbl.gov/portals/ATWE/Metrics

rushirajnenuji commented 2 years ago

Update: the usage and citation metrics issues have been sorted out.

mbjones commented 1 year ago

@rushirajnenuji could you update the status on these metrics service issues please?

rushirajnenuji commented 1 year ago

I've added a fix for the infinite spinners caused by 500 Internal Server Error from SOLR. The issue was MetacatUI URL encoding POST q parameter sent as part of the request body, which was causing errors with SOLR. The fix is currently in bugfix-2041-StatsModel-POST-queries branch and is ready for testing.

robyngit commented 1 year ago

bugfix-2041-StatsModel-POST-queries is merged into develop now for the next release. What remains to do for this issue?

rushirajnenuji commented 1 year ago

This was the last piece that needed fixing, the usage and citation issues were resolved a couple of weeks ago. We can close this issue when we get this to production.