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NCRCounterpointAPI / APIGuide

Repository for NCR Counterpoint API Documentation
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Tokenization Utility #96

Open bsweitzer opened 6 years ago

bsweitzer commented 6 years ago

We need instructions on how to get this utility and how to run ASAP. We have clients waiting to move to Secure Pay so that credit cards on file can be tokenized. This is my second request to get this information and there are others who requested and still haven't received it either.

https://counterpoint.knowledgebase.co/article-674.html Request CP-2991

MikeRitchie commented 6 years ago

Instructions have been added to the API guide here: https://github.com/NCRCounterpointAPI/APIGuide/blob/master/InstallationAndConfiguration/TokenizationUtility.md

jbbehar commented 6 years ago

I just updated issue https://github.com/NCRCounterpointAPI/APIGuide/issues/85 today - the tokenization utility fails when you have a large customer table.

In the interest of significant time savings when converting customers to SecurePay, is there any possibility of a standalone EXE provided by NCR that does not require the time/effort/expertise of rolling out the API server, requesting keys, configuring users, permissions, etc. to get the tokenization done for the entire NCRCP database?

I am sure this would go a very long way to making customers happy about not having to spend extra dollars, etc. with us for a one-time usage of the API.

jbbehar commented 6 years ago

We have a site that is heavily dependent on card on file struggling for weeks on this issue. Can this issue please get some traction?

bsweitzer commented 6 years ago

Here is a link to a new KB article with instructions

https://counterpoint.knowledgebase.co/article-674.html

Beverli Sweitzer Software Support Specialist Phone 800-944-0917 ext 209 Fax 330-830-9146

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We have a site that is heavily dependent on card on file struggling for weeks on this issue. Can this issue please get some traction?

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pheslop commented 6 years ago

Hi,

We have a customer who did a self- API install. They want to use the browser to tokenize and not the API call. However, when accessing "Utilities / Secure Pay Tokenization" no Stores appear.

We have confirmed correct setup and access is correct. Why would no stores appear on this page? image

And yes, the definitely are using SecurePay. They have just under 100k customers but not nearly that many cards on file (Not sure if this could be related to #85 or not, but I would think if it was, an error would be produced after a store is selected,)

Any help is appreciated. Thank you!

MikeRitchie commented 6 years ago

If not using Chrome browser, please try with Chrome and see if stores appear. I believe there are some browsers that aren't rendering all the angular pages correctly.