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NDAR / nda-tools

Python package for interacting with NDA web services. Used to validate, submit, and download data to and from NDA.
MIT License
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Error creating csv file for validation request #95

Open nmuncy opened 3 months ago

nmuncy commented 3 months ago 
(ndar-upload) [Nathan: ndar_upload]vtcmd image03_dataset.csv --verbose
Running NDATools Version 0.2.26
-u/--username argument not provided. Using default value of 'nmuncy' which was saved in /home/Nathan/.NDATools/settings.cfg
2024-04-09 11:02:30,435:INFO:vtcmd:140160712217216:
Validating files...
  0%|                                                                                                           | 0/1 [00:00<?, ?it/s]2024-04-09 11:02:30,458:DEBUG:Utils:140160666715904:POST https://nda.nih.gov/api/validation @ 2024-04-09 11:02:30.458682
2024-04-09 11:02:30,750:DEBUG:Utils:140160666715904:POST https://nda.nih.gov/api/validation (elapsed = 0:00:00.288434)- STATUS 500
2024-04-09 11:02:30,750:ERROR:Utils:140160666715904:
An unexpected error was encountered and the program could not continue. Error message from service was: 
{'message': 'Error creating csv file for validation request from IP: 152.*.***.***'}
2024-04-09 11:02:30,750:INFO:Utils:140160666715904:

Exit signal received, shutting down...
gregmagdits commented 3 months ago

we will need to look at the contents of the csv file to figure out the cause of the error. Instead of attaching it here, email ndahelp@mail.nih.gov with a short description of the problem and attach the csv to the email. We will troubleshoot the issue there.