NDAR / nda-tools

Python package for interacting with NDA web services. Used to validate, submit, and download data to and from NDA.
MIT License
48 stars 21 forks source link

Error creating csv file for validation request #95

Open nmuncy opened 7 months ago

nmuncy commented 7 months ago
(ndar-upload) [Nathan: ndar_upload]vtcmd image03_dataset.csv --verbose
Running NDATools Version 0.2.26
-u/--username argument not provided. Using default value of 'nmuncy' which was saved in /home/Nathan/.NDATools/settings.cfg
2024-04-09 11:02:30,435:INFO:vtcmd:140160712217216:
Validating files...
  0%|                                                                                                           | 0/1 [00:00<?, ?it/s]2024-04-09 11:02:30,458:DEBUG:Utils:140160666715904:POST https://nda.nih.gov/api/validation @ 2024-04-09 11:02:30.458682
2024-04-09 11:02:30,750:DEBUG:Utils:140160666715904:POST https://nda.nih.gov/api/validation (elapsed = 0:00:00.288434)- STATUS 500
2024-04-09 11:02:30,750:ERROR:Utils:140160666715904:
An unexpected error was encountered and the program could not continue. Error message from service was: 
{'message': 'Error creating csv file for validation request from IP: 152.*.***.***'}
2024-04-09 11:02:30,750:INFO:Utils:140160666715904:

Exit signal received, shutting down...
gregmagdits commented 7 months ago

we will need to look at the contents of the csv file to figure out the cause of the error. Instead of attaching it here, email ndahelp@mail.nih.gov with a short description of the problem and attach the csv to the email. We will troubleshoot the issue there.