NEU-Libraries / cerberus

Digital Repository Service
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IPTC batch upload button disabled in Internet Explorer #1157

Closed sarahjeansweeney closed 6 years ago

sarahjeansweeney commented 6 years ago

A user reported to me yesterday that the upload button on the D'Amore Mckim IPTC loader page was disabled, even after agreeing to the terms, etc...:

image001

She was using Internet Explorer. When she tried again in Chrome the button was enabled and she was able to load the files.

dgcliff commented 6 years ago

That's a javascript problem. May be hard to emulate internet explorer on a Mac, but I'll give it a shot.

dgcliff commented 6 years ago

I was able to utilize browser stack to emulate the latest version of IE, and the button was fine - this appears to be an environmental problem on this users computer.

I would suggest that they upgrade their internet explorer, disable any plugins that interact with Javascript, and ensure javascript isn't disabled.

But I'd really suggest just using Chrome.

I've attached the emulation showing no conflict between standard IE and the upload button

screenshot 2018-02-06 15 46 06

dgcliff commented 6 years ago

And the screenshot to show (my bogus) file was rejected, indicating that I was able to press the button and progress in the process

screenshot 2018-02-06 15 48 46