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NEU-Libraries / scholar-onesearch

Scholar OneSearch - Northeastern University Libraries' Primo implementation CSS/JS and HTML code snippets.
scholaronesearch.northeastern.edu
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Sticky facets in new release - buggy? #343

Closed jasf- closed 5 years ago

jasf- commented 7 years ago

I can get the sticky facets to work occasionally, but most of the time when I hover over a facet in active filters I'm not getting the padlock that brings up the sticky option. Can anyone else confirm or deny?

(Marked this as low importance because the method of triggering this option is arcane enough that I suspect it will be a Power Users Only thing.)

Info from ExL's August Highlights pasted below.

Sticky Facets This enhancements allows users to make active facets persistent for an entire session. To make a facet persistent, the user must hover the cursor over the facet in the Active filters section of the new UI and then click the facet's padlock

To remove a facet's persistence, the user only needs to click the facet's padlock. Users can also remove a sticky facet by deleting the facet or resetting all filters.

winthropo commented 7 years ago

I can't reproduce this problem in Chrome. But I don't like how they implemented this feature at all.

RPagani commented 7 years ago

Also got this to work in Chrome... but it's not the most intuitive feature. I don't know that as a user I would know to hover over the facet to lock it. Probably need to make a tutorial to 1. point it out and 2. clarify what it is

jasf- commented 7 years ago

Fair enough, sounds like a PEBCAC issue on my part. 😉 Will close this.

jasf- commented 7 years ago

Reopening to comment.

I'm not a fan of how this is behaving. If you do use this arcane feature you can get stuck in a lovely cul-de-sac, like so:

-Sign in. Do a search. Apply your favorite sticky filter/s. -Now go to the browse and search for something - title, author, doesn't matter. You'll get (x) results. -Click through one of those results. You might get this message even though the system just told you that you got (x) results.

stickyfilterpurgatory

This is because your sticky filters are still sticky. Note that on this screen there is no way to adjust or even see the filters. You have to be clever enough to start a new search where you can see them and then clear them.

Another bit that I don't like about how this is implemented:

-Start a search from the box on the library home page. -Even though you're still signed in, you will not see your sticky filters on the results page. but -If you now run a new search within SOS, your sticky filters reappear.

I think I understand why this is happening this way, but to an end user I suspect it would just seem buggy.

winthropo commented 7 years ago

I can't reproduce your first bit. I signed in. Searched for "crispr." Filtered Peer Reviewed. Locked it in. Went to browse and Title Searched "Harry Potter" and I got results.

What am I doing wrong?

jasf- commented 7 years ago

Probably depends on your choices. Maybe there's a peer reviewed item titled "Harry Potter"?

It's still doing it for me. Here's a vid. http://www.screencast.com/t/EV6v4asSw

winthropo commented 7 years ago

I get it now. I'll file a bug ticket with our friends at EXL. Thanks for the screencast.

My prediction: EXL is not going to see this as a bug and they are going to tell us to file something in Idea Exchange.

winthropo commented 6 years ago

EXL told me this will be fixed in the February 2018 release.

winthropo commented 5 years ago

According to EXL this issue was resolved in the Primo February 2018 Release. Please reopen if that isn't the case.