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NRC-Research / SNAP-issues

This repository was created to provide a public location to record and display the status of "issues" for the SNAP application. The SNAP developers will acknowledge, provide (and maybe request) feedback on the reported issues, and in general use the information to improve SNAP code.
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Job Status window will not open on NRC workstation, incomplete on RESGC (SNAP 4.0.2) #28

Closed AndrewIrelandNRC closed 2 years ago

AndrewIrelandNRC commented 2 years ago

Job streams can be successfully submitted and run, but the Job Status window cannot be viewed. Does not launch automatically when job is submitted, won't open from the SNAP menu "Tools > Job Stream", or from windows menu item.

js.screen has the following:

Symbolic Nuclear Analysis Package, Version 4.0.2, January 21, 2022
Windows 8 6.2 (amd64)
International Business Machines Corporation Eclipse OpenJ9 VM 11.0.12 (64-bit)
[Mon Apr 11 10:23:28 EDT 2022] ProviderFactory.DEBUG: Using SNAP Azure OIDC credentials provider.
java.lang.NullPointerException
    at com.cafean.client.ui.ApplicationFrame.addMessage(ApplicationFrame.java:3814)
    at com.cafean.client.ui.message.Message.addMessage(Message.java:477)
    at com.cafean.client.ui.message.Message.addMessage(Message.java:356)
    at com.cafean.jobstream.client.util.MessageWindowProgress.failure(MessageWindowProgress.java:38)
    at Job Status FileAccessors//com.cafean.jobstream.aws.accessor.S3FileAccessor.getFile(S3FileAccessor.java:125)
    at com.cafean.jobstream.client.io.JobStatusSiteConfigLoader.getGlobalConfigFromURI(JobStatusSiteConfigLoader.java:86)
    at com.cafean.config.site.AbstractSiteConfigLoader.findGlobalConfig(AbstractSiteConfigLoader.java:204)
    at com.cafean.config.site.AbstractSiteConfigLoader.readGlobalConfig(AbstractSiteConfigLoader.java:324)
    at com.cafean.config.site.AbstractSiteConfigLoader.initialize(AbstractSiteConfigLoader.java:114)
    at com.cafean.JobStatus.Main.main(Main.java:402)
    at JobStatus.main(JobStatus.java:18)

On RESGC, Job Status opens, but looks like this. (Same js.screen message as on the NRC workstation.)

image

dul-apt commented 2 years ago

This issue will be resolved in the SNAP 4.0.3 release and is described in issue https://github.com/NRC-Research/SNAP-issues/issues/23