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NRGI / rgi-assessment-tool

MEAN build of RGI 2015 assessment tool
MIT License
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Tool shows that the researcher has not selected an answer - however the R has done so and has uploaded evidence. #501

Closed HumairaP closed 8 years ago

HumairaP commented 8 years ago

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HumairaP commented 8 years ago

This is for two questions in the Yemen assessment - precept 6 - Q101 and Q105.

HumairaP commented 8 years ago

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HumairaP commented 8 years ago

The same issue has come up on the Uganda assessment: http://rgi.nrgi-assessment.org/admin/assessments-admin/answer/UG-2016-HY-088

HumairaP commented 8 years ago

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HumairaP commented 8 years ago

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alexander-elgin commented 8 years ago

@HumairaP May I contact the researcher (Ronald B.) directly by email to get more details?

HumairaP commented 8 years ago

@alexander-elgin is it necessary to contact the researcher? The answer history page shows that the question was answered.

alexander-elgin commented 8 years ago

@HumairaP It is not the first time when the issue occurs. However we still do not know what causes the issue. We cannot even reproduce it. I would like to collect more info e.g.

  1. Name and version of the browser
  2. What's the exact behavior of the tool? Does the user see an error message or everything works as it should work, the user sees a success message but the answer data are not saved?
  3. Was any special actions performed with the answer?
HumairaP commented 8 years ago

@alexander-elgin This sounds good. Please note that the work was completed in late May/early June. Perhaps an older version of a browser was used then.

I did not see any user error message when working on this question.

alexander-elgin commented 8 years ago

@DianaHartmann reported that the reviewer of the LR-2016-MI assessment encountered the same issue.

alexander-elgin commented 8 years ago

The issue disappears on the page reload

alexander-elgin commented 8 years ago

It is required to put logs transferring data to the log server (Slack) to understand what going on is underline

alexander-elgin commented 8 years ago

How to reproduce the issue

  1. Open an answer without any references
  2. Create a reference
  3. STAYING ON THE PAGE (do not reload the page, do not navigate to another page)
    1. Select a score
    2. Write a justification
    3. Submit the answer