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NVIDIAGameWorks / rtx-remix

Combined repo for the RTX-Remix runtime
https://www.nvidia.com/en-us/geforce/rtx-remix/
MIT License
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Command and Conquer Red Alert 3 Won't Capture #350

Open Kiddabob opened 7 months ago

Kiddabob commented 7 months ago

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I have pressed the Capture Scene button and Nothing Happens. Also, a side note, Games with a launcher or anything that loads before the game itself won't load the RTX Remix menu into the game. I had to add the files into the folder manually.

What browsers are you seeing the problem on?

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NV-LL commented 4 months ago

Hello! Will you please test this on the latest release and let us know if the issue persists? Thank you!

Kiddabob commented 4 months ago

Either I'm doing it wrong or it isn't working. I copy the contents of the Zip file into "\steamapps\common\Command and Conquer Red Alert 3\Data". Run the game. It loads into the game, telling me that I can use Alt+X to open the remix overlay. I open the tutorial world to get into a test as quickly as possible. I then open the overlay, go into te tab to capture the scene and nothing happens when I click the capture scene button.

NV-LL commented 4 months ago

First let's check your workflow, to cover our bases. Is the Capture Scene button interactable but does nothing (i.e., no capture progress bar), or is it darkened/grayed out? If the latter, make sure that the "Enable Enhanced Assets" option is un-checked on the Enhancements tab (highlighted in the attached screenshot). That might make scene capture accessible for you. Also worth checking that the capture file name is valid, ending in the ".usd" extension.

Half-Life 2 Screenshot 2024 05 08 - 09 41 14 85
Kiddabob commented 4 months ago

Hi, sorry for the late reply. The button is interactable, but it doesn't capture. However, I didn't realise that the file extension was I the text input box. I am 90% sure that tried to use the button without changing what was in the box. But I did also try with a name such as "RE3_Test" or something like that (without ".usd" on the end.

dahshury commented 4 months ago

same prolem. Can't capture scene (button isn't grayed out, it just does nothing) - red alert 3.

NV-LL commented 1 month ago

Hi @Kiddabob and @dahshury - sorry for the long wait. If the game isn't raytracing, even with Remix attached you won't be able to capture. Will you please send a screenshot of the base game without Remix, and with Remix in the same scene/location? Also, if you have any log files, they'd help us determine what might be going on here.

NV-LL commented 1 month ago

Hi again @Kiddabob and @dahshury - checking back in to see if you can provide us with screenshots from the base game with and without Remix, and if you have any log files to send along. We'd also like to inform you of our stale ticket policy, namely that this issue will be closed as 'went-stale' if there is no response in the next two weeks. Thanks!

NV-LL commented 4 weeks ago

Hi @Kiddabob and @dahshury - we're going to close this ticket as 'went stale' as it hasn't received an update in the past two weeks, per the notice above. If you are able to provide us with the requested info, please reopen this ticket and let us know. Thanks!