NVIDIAGameWorks / rtx-remix

Combined repo for the RTX-Remix runtime
https://www.nvidia.com/en-us/geforce/rtx-remix/
MIT License
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RTX Remix working but rtx.conf not generated and runtime settings not saved #451

Closed nomad5oul closed 3 months ago

nomad5oul commented 6 months ago

Describe the bug

Attach files!

d3d9.log NvRemixBridge.log https://drive.google.com/file/d/1G9z8Xf4tg3Zf-hd3-x9aine_gAmSJ6jl/view?usp=sharing

To Reproduce

  1. Unzip the folder rtx_test.zip
  2. Open the folder called rtx
  3. Right click on rtx.exe and select 'run as administrator'
  4. Wait for game menu to load with RTX remix prompts
  5. Press Alt+X to open RTX remix menu
  6. Select to save settings on any part of the RTX remix menu
  7. Return to rtx folder and there is no rtx.conf file in the root directory
  8. No settings have been saved

Expected behavior

Screenshots image

NV-DM commented 6 months ago

Thank you for posting. Could you please make sure that the directory you have this is is not marked as Read-Only. This can be accessed by right clicking on the directory and selecting Properties.

nomad5oul commented 5 months ago

@NV-DM I have checked the game folder is not set to read-only but the rtx.conf file is still not being created and the runtime settings are not being saved.

I am able to save the level when the game is running and the save files are created in the directory so there doesn't appear to be a problem with the directory settings.

I have also been able to capture the scene and save those files so this issue appears to be specific to generating the rtx.conf file and saving the runtime settings. Please can you try the exe and see if you are able to save the runtime settings.

NV-LL commented 3 months ago

REMIX-3137 for tracking

NV-LL commented 3 months ago

Thank you for reaching out. Unfortunately, at NVIDIA, we have security policies that prevent us from testing non-commercial/non-official content. We will be unable to service this ticket and will have to close it. We apologize if this is disappointing.