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NVIDIAGameWorks / rtx-remix

Combined repo for the RTX-Remix runtime
https://www.nvidia.com/en-us/geforce/rtx-remix/
MIT License
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Medal.tv (clipping software) causes runtime to crash (if the game is detected by medal) #650

Open WeiFi opened 1 month ago

WeiFi commented 1 month ago

Describe the bug

If you have the popular screen recording/video game clipping software called medal,and it is actively running and your game is detected as a game (which starts recording), the remix software will crash before rendering 3d. I experienced the same behavior in PAYDAY: the heist, and then The Simpsons hit and run, but not on supertuxkart due to the fact its somewhat obscure so medal didn't detect it as a game and start recording.

How do you reproduce the bug?

Install medal and have it running, then launch any game that starts the recording software. However if the game is obscure or VERY new and doesn't get detected as a game, it will not crash due to it not recording.

dxvk-remix-07f623f-665-release bridge-remix-3f0ef49-113-release

What is the expected behavior?

The runtime runs and everything is fine, as long as the game is supported

Version

i tried latest CI builds, 0.6.0, 0.5.4, 0.3.0, and 0.1.1 and all had the issue

Logs

For payday the heist:

d3d9.log payday_win32_release_d3d9.log NvRemixBridge.log

For The Simpsons hit and run: d3d9.log Simpsons_d3d9.log NvRemixBridge.log

Crash dumps

Simpsons crash dmp

NvRemixBridge.exe_20241013_030937.dmp

Payday crash dmp

NvRemixBridge.exe_20241013_030740.dmp

Media

No response

WeiFi commented 1 month ago

Ive also reported the issue to medal and they so far are saying its an issue with them and i am assisting them to get information that may help them fix the issue.

NV-LL commented 3 weeks ago

Hi @WeiFi - thanks for reporting this! We've opened REMIX-3646 to track the issue internally, though we also suspect this is an issue with Medal. Is there a public bug or other documentation on Medal's side that we could follow for updates? Thanks!

WeiFi commented 3 weeks ago

I was talking to someone from medal on discord and from the information i provided they concluded it was an issue with the hook of medal. sadly i don't think anything is public so you aren't able to see what they are doing.

NV-LL commented 2 weeks ago

Thanks for letting us know, @WeiFi! Please keep us posted about any updates you get from Medal.tv's team! :)