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2 weeks ago Thank you for contacting us about our tools! To receive assistance, kindly email support@nanostring.com with detailed information about your issue. If applicable, attach a screenshot of any encountered errors and include a copy of the modified script in Notepad. Our customer support team will help facilitate a review and resolution of the issue.
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Can't figure out how to read the .dcc or .pkc files into R, I just keep getting errors. Hoping someone at nanostring could help me out. I tried contacting support but haven't heard back. I have tried upload many different ways. Not sure why it won't work. Thanks.