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Nasdaq / data-link-python

A Python library for Nasdaq Data Link's RESTful API
MIT License
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DataLinkError: (Status 403) - Cant load data from API #21

Closed abstractumx closed 2 years ago

abstractumx commented 2 years ago

Hi, i am having this issue when i try to load the API table. How can I solve this?

DataLinkError: (Status 403) Something went wrong. Please try again. If you continue to have problems, please contact us at connect@data.nasdaq.com.

Code:

import nasdaqdatalink

nasdaq_api_key ='my-key' nasdaqdatalink.read_key(nasdaq_api_key)

df = nasdaqdatalink.get_table('MER/F1', paginate=True) df

couture-ql commented 2 years ago

Hi @abstractumx,

Best to reach out to our support team by emailing us at connect@data.nasdaq.com. The team will be able to look at your account to better diagnose any access issues you're having.

I'll need to update the PR contexts to include some guidelines around when to submit an issue and when to contact our support.

In this case, our support team is best.

couture-ql commented 2 years ago

Hoping you did reach out to support and resolve your issues. Will be closing as 403s are due to lack of access, rather than a bug in the SDK itself.