Nasdaq / data-link-python

A Python library for Nasdaq Data Link's RESTful API
MIT License
428 stars 70 forks source link

update support contact details #29

Open couture-ql opened 1 year ago

couture-ql commented 1 year ago

Replace support email details. While we're at it, simplify maintenance by using constants instead.

Signed-off-by: Jamie Couture jamie.couture@nasdaq.com

clientsuccessnasdaq commented 10 months ago

-- Please reply above this line --

        Hello,

Thank you for reaching out.

I am sorry we didn't get any context for your inquiry. Can you please clarify how can we be of help?

Best regards, VAIBHAV TEMBEY Nasdaq Data Client Success 

How would you rate my reply? Great [1]    Okay [2]    Not Good [3]

Links:

[1] https://secure.helpscout.net/satisfaction/655651884/record/7166852812/1/ [2] https://secure.helpscout.net/satisfaction/655651884/record/7166852812/2/ [3] https://secure.helpscout.net/satisfaction/655651884/record/7166852812/3/

    > On Tue, Oct 17, 2023 at 6:55 PM EDT, Nasdaq/data-Link-Python ***@***.***> wrote:

WARNING - EXTERNAL EMAIL; EXERCISE CAUTION.

@KARIMSULTAN approved this pull request.

- Reply to this email directly, view it on GitHub [1], or unsubscribe [2]. You are receiving this because you commented.Message ID: @.***>

Links:

[1] https://github.com/Nasdaq/data-link-python/pull/29#pullrequestreview-1683598499 [2] https://github.com/notifications/unsubscribe-auth/AWYQ6465TCKEH7PD6LL63MLX74EDFAVCNFSM6AAAAAAQ52DMHKVHI2DSMVQWIX3LMV43YUDVNRWFEZLROVSXG5CSMV3GSZLXHMYTMOBTGU4TQNBZHE

Karimsultan commented 10 months ago

Is it possible to exchange the data that I keep in my phone. Like sharing it with you and wait for the outcome

clientsuccessnasdaq commented 10 months ago

-- Please reply above this line --

        Hello,

Thank you for reaching out.

I am sorry we didn't get any context for your inquiry. Can you please clarify how can we be of help?

Also, could you please let us know your email-id associated with your account?

Best regards, VAIBHAV TEMBEY Nasdaq Data Client Success 

How would you rate my reply? Great [1]    Okay [2]    Not Good [3]

Links:

[1] https://secure.helpscout.net/satisfaction/655715077/record/7172370035/1/ [2] https://secure.helpscout.net/satisfaction/655715077/record/7172370035/2/ [3] https://secure.helpscout.net/satisfaction/655715077/record/7172370035/3/

    > On Wed, Oct 18, 2023 at 4:33 AM EDT, Nasdaq/data-Link-Python ***@***.***> wrote:

WARNING - EXTERNAL EMAIL; EXERCISE CAUTION.

Is it possible to exchange the data that I keep in my phone. Like sharing it with you and wait for the outcome

- Reply to this email directly, view it on GitHub [1], or unsubscribe [2]. You are receiving this because you commented.Message ID: @.***>

Links:

[1] https://github.com/Nasdaq/data-link-python/pull/29#issuecomment-1767956491 [2] https://github.com/notifications/unsubscribe-auth/AWYQ645XBMUXXVOH36OIDK3X76H5NAVCNFSM6AAAAAAQ52DMHKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRXHE2TMNBZGE

clientsuccessnasdaq commented 5 months ago

-- Please reply above this line --

Dear Nasdaq/data-Link-Python,

Thank you for contacting the Nasdaq Data Client Success Team. Your email is very important to us and we will respond to you within 1 to 2 business days.

To efficiently support your request, please include relevant details such as the data product/feed you are inquiring about.

Kind regards, Nasdaq Data Client Success

[1]

Links:

[1] https://www.nasdaq.com/