why get function always return DataLinkError: (Status 410)

ChandlerBBT commented 2 months ago

however, I could get data by the get_table function, can't determine what's going on.

clientsuccessnasdaq commented 2 months ago

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Josuerinho commented 2 months ago

Hi! I'm getting exactly the same problem. The nasdaqdatalink.get() function never worked no matter what I tried. I've tried to find the problem cause but couldn't figure it out. I've even changed my API key just in case. I created my account a day ago so not sure if this could be an issue with needing some time to fully activate it but in that case, I'd expect nasdaqdatalink.get_table('ZACKS/FC', ticker='AAPL') to not work either. So no idea... Screenshot 2024-09-29 at 3 51 57 PM

ChandlerBBT commented 1 month ago

Hi! I'm getting exactly the same problem. The nasdaqdatalink.get() function never worked no matter what I tried. I've tried to find the problem cause but couldn't figure it out. I've even changed my API key just in case. I created my account a day ago so not sure if this could be an issue with needing some time to fully activate it but in that case, I'd expect nasdaqdatalink.get_table('ZACKS/FC', ticker='AAPL') to not work either. So no idea...

Thought it was just my bad luck, seems got a real problem somewhere.

jhavens1566 commented 1 month ago

Also receiving this error, interestingly get_table() seems to work

Here's a stack trace:

>>> data = nasdaqdatalink.get('NSE/OIL')
Traceback (most recent call last):
  File "/home/johnathon/.local/lib/python3.10/site-packages/requests/models.py", line 974, in json
    return complexjson.loads(self.text, **kwargs)
  File "/usr/lib/python3/dist-packages/simplejson/__init__.py", line 525, in loads
    return _default_decoder.decode(s)
  File "/usr/lib/python3/dist-packages/simplejson/decoder.py", line 370, in decode
    obj, end = self.raw_decode(s)
  File "/usr/lib/python3/dist-packages/simplejson/decoder.py", line 400, in raw_decode
    return self.scan_once(s, idx=_w(s, idx).end())
simplejson.errors.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/connection.py", line 90, in parse
    return response.json()
  File "/home/johnathon/.local/lib/python3.10/site-packages/requests/models.py", line 978, in json
    raise RequestsJSONDecodeError(e.msg, e.doc, e.pos)
requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/get.py", line 48, in get
    data = Dataset(dataset_args['code']).data(params=kwargs, handle_column_not_found=True)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/model/dataset.py", line 47, in data
    return Data.all(**updated_options)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/operations/list.py", line 15, in all
    r = Connection.request('get', path, **options)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/connection.py", line 40, in request
    return cls.execute_request(http_verb, abs_url, **options)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/connection.py", line 52, in execute_request
    cls.handle_api_error(response)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/connection.py", line 96, in handle_api_error
    error_body = cls.parse(resp)
  File "/home/johnathon/.local/lib/python3.10/site-packages/nasdaqdatalink/connection.py", line 92, in parse
    raise DataLinkError(http_status=response.status_code, http_body=response.text)
nasdaqdatalink.errors.data_link_error.DataLinkError: (Status 410) Something went wrong. Please try again. If you continue to have problems, please contact us at connect@data.nasdaq.com.

clientsuccessnasdaq commented 1 month ago

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Dear Nasdaq/data-Link-Python,

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Your email is very important to us. Urgent production issues will be addressed as soon as possible during the hours of 4am to 6pm ET Monday to Friday.

To efficiently support your request, please include relevant details such as the data product/feed you are inquiring about.

Kind regards, Nasdaq Data Client Success

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clientsuccessnasdaq commented 1 month ago

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    > On Thu, Oct 17, 2024 at 9:04 AM +08, Nasdaq/data-Link-Python ***@***.***&gt; wrote:

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Also receiving this error, interestingly get_table() seems to work

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rwideman commented 1 month ago

Getting the same here. nasdaqdatalink.get() fails but nasdaqdatalink.get_table() is successful. Very frustrating as even the official documentation uses nasdaqdatalink.get().

clientsuccessnasdaq commented 1 month ago

-- Please reply above this line --

        Hello,

Thank you for reaching out.

To help us look more closely into your inquiry, could you please send us an email at @.*** [1]? This will allow us to assist you best.

Best regards, Nasdaq Data Link

Links:

[1] @.***

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    > On Sat, Oct 19, 2024 at 4:22 AM +08, Nasdaq/data-Link-Python ***@***.***&gt; wrote:

WARNING - EXTERNAL EMAIL; EXERCISE CAUTION.

Getting the same here. nasdaqdatalink.get() fails but nasdaqdatalink.get_table() is successful. Very frustrating as even the official documentation uses nasdaqdatalink.get().

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Nasdaq / data-link-python