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Nectar Tutorials website
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Cloudstor-setup command not working #104

Closed srggrs closed 2 years ago

srggrs commented 2 years ago

I tried running cloudstor-setup but the script is not working. Error is with authentication (http 401 Unauthorized). I checked my credentials with cloudstoR R package and I can successfully login and list files and folders. So not sure what is going wrong.

I run the testing command manually without dumping the output:

curl -sL -w "%{http_code}\\n" -u "XXXX" -p "XXXXX" "https://cloudstor.aarnet.edu.au/plus/remote.php/webdav/"

and I get this output:

<?xml version="1.0" encoding="utf-8"?>
<d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns">
  <s:exception>Sabre\DAV\Exception\NotAuthenticated</s:exception>
  <s:message>Too many failed login attempts. Try again in 5 minutes.</s:message>
</d:error>
401

Do you have any suggestions on how to get this fixed? Not sure event if this is the right place to report the problem.

andybotting commented 2 years ago

@srggrs Nectar support helpdesk is what you want. You can submit a ticket through our form at https://support.ehelp.edu.au/support/tickets/new or emailing support@ehelp.edu.au

cheers, Andy