shawaj
commented
3 years ago Can you please email sales@nebra.com with following info:
- Model of unit?
- animal name on Helium
- Mac address of the unit (Shown as ETH on sticker)?
- Frequency of the unit (Shown as Freq on sticker)?
- How are you connecting it to internet? (Ethernet, Wi-Fi, Cellular)?
- How are you powering the unit? (included adaptor, PoE, third party adaptor)
If the issue relates to initial setup of the hotspot, please also include:
- What make & model of phone are you using?
- What version of the Helium App are you using?
- Do you have any screenshots of any error codes?
Hello,
My miner is witnessing other miners, I got witnessed too, but on the Nebra dashboard, I'm still not fully synced? And the percentage is decreasing...