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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Nebra HNT Miner has fallen behind on the blockchain and is not mining anymore #152

Closed Buzz6612 closed 3 years ago

Buzz6612 commented 3 years ago

Hi,

I received my Nebra Helium Miner last week and successfully set it up, with it mining HNT as expected. Everything was going well.

This morning however, I noticed that there was no activity of any type for the last 10 hours.

Upon looking at the IP Diagnostics, I saw that the unit was showing 99.936% Sync Percentage, Height Status 973038/973662. and continuing to fall behind.

I Power cycled the unit, and the amber light came on. However, the green light is now not either on or blinking.

Any help would be appreciated

vpetersson commented 3 years ago

Please contact support@nebra.com.