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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Miner Stuck at block 989751 #173

Closed edpgcooper closed 3 years ago

edpgcooper commented 3 years ago

My miner has been stuck at block 989751 for over a week, no number of soft/hard resets seems to allow it to shift.

thankful-cornflower-orca All Ok Sync Percentage | 98.63% Height Status | 989751 / 1003532 Firmware Version | 2021.09.03.0 Frequency | 868 Region Plan | EU868 Variant | Nebra Indoor Hotspot Gen 1 Miner Connected To Blockchain | True Ethernet MAC Address | 00:BD:27:FF:5C:72 WiFi MAC Address | 8E:F0:FF:A4:7F:F5 Hardware Serial Number | 000000002af9a41d

Could someone at HQ give it a kick?

vpetersson commented 3 years ago

Please contact support@nebra.com