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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
30 stars 24 forks source link

Nebra Dashboard #186

Closed Kayz86 closed 2 years ago

Kayz86 commented 2 years ago

Hi when the Nebra Dashboard launched it was working, now any commands sent to any of my miners it does not work. If I need to reboot or shut down i am having to do it manually.

When will we see a fix for the dashboard please?

salmanfarisvp commented 2 years ago

Please share the details with the error code to sales@nebra.com

Kayz86 commented 2 years ago

There are no error codes, it executes a restart or a shutdown, yet 24 hours pass nothing has happens. This is across all 3 of our devices in different locations with different setups.

Before when we execute a command it use to happen within minutes or within 5 minutes. Now nothing, forced to manually switch the device off.

Also emailing takes over 1 week for somebody to respond....