no_onboarding_key

[abhi6268]

onboarding error unable to find hotspot in the onboarding server. please contact the hotspot manufacturer for next steps. To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior the bobcat 300 has turned green but this onboarding error pops up when I try to setup

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (MacBook Pro):

• OS: [iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: [iPhone 12 Pro max]
• OS: [e.g. iOS15.0.2]
• Browser [stock browser, safari]
• Version [e.g. 22]

Additional context Add any other context about the problem here.

[salmanfarisvp]

Sorry to hear that, can you please share the below details to sales@nebra.com for further investigation?

Model of unit (Indoor or Outdoor) Mac address of the unit (Shown as ETH on sticker) Frequency of the unit (Shown as Freq on sticker) What country are you using the miner in? How are you connecting it to the internet? (Ethernet, Wi-Fi, Cellular) How are you powering the unit? (Included adaptor, POE, Third-party adaptor)

I'm closing the issue since it's not related to documentation.