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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Ethernet lights keeps repeatedly going on and off. #276

Closed fishplayhard closed 2 years ago

fishplayhard commented 2 years ago

My Nebra hotspot Ethernet lights keeps repeatedly going on and off.

It was working fine before.

Does anyone has any leads on this issue?

salmanfarisvp commented 2 years ago

Sorry to hear that, can you please share the below details to sales@nebra.com for further investigation?

Model of unit (Indoor or Outdoor) Mac address of the unit (Shown as ETH on sticker) Frequency of the unit (Shown as Freq on sticker) What country are you using the miner in? How are you connecting it to the internet? (Ethernet, Wi-Fi, Cellular) How are you powering the unit? (Included adaptor, POE, Third-party adaptor)

I'm closing the issue since it's not related to documentation.

Robotpants22 commented 2 years ago

I am having the same issue any luck

salmanfarisvp commented 2 years ago

@Robotpants22 Please share the above-mentioned details with customer support.