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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Outdoor Hotpot not being found on POE #289

Closed r4oul closed 2 years ago

r4oul commented 2 years ago

Hi, After waiting 10 months I finally received my hotspot. I've followed the instructions and set it up correctly but when I plug it into the POE I just get a flashing light which tells me the hotspot is not being detected i.e it's not powering up. I have checked the jumper settings and they are correct (1-2)but I'm getting nada. Is there something I'm missing?

shawaj commented 2 years ago

Have you got it connected to Ethernet on the other end? Sounds like you have no internet connection.

Also this is not a support channel.

Please email support@nebra.com for further help