So, I've read everything related to this topic and... nothing worked for me! The Nebra hotspot is offline for almost 14 days now. My last hope is to do a "factory reset", and I think only you can do this.
As seen from my json data, you have all the details of my hotspot. Can you help?!
P.S. Also, as an improvement/suggestion, maybe it would be good to have this reset available in the Nebra dasboard, or an ability to download latest firmware (force download), bacause I think that's the problem, correct?
P.P.S. Here is the .json diagnostics report:
{"AN":"careful-gingham-gecko","APPNAME":"Indoor","BA":"HELIUM-INDOOR-868","BCH":1154550,"BN":"red-tree","BSP":null,"BT":true,"BUTTON":26,"CELLULAR":false,"CONTAINS_FCC_IDS":["2AHRD-EPN8531","2AB8JCSR40","2ARPP-GL5712UX"],"CONTAINS_IC_IDS":[],"E0":"F0:4C:D5:AC:52:74","ECC":true,"ECCOB":true,"FCC_IDS":["2AZDM-HNTIN"],"FR":"868","FRIENDLY":"Nebra Indoor Hotspot Gen 1","FW":"2021.12.14.0-4","IC_IDS":["27187-HNTIN"],"ID":"95a9dc79fe6c25eb487dedfcdd4a35c5","LOR":true,"LTE":false,"MAC":"eth0","MC":"Failed to Fetch","MD":"Failed to Fetch","MH":null,"MN":"Failed to Fetch","MR":"Failed to Fetch","MS":false,"OK":"11BrMSZ1KVTPZTPvDYxgor8PXHhCZtACJA8CHuwEosXsrHpcjj8","PF":true,"PK":"11BrMSZ1KVTPZTPvDYxgor8PXHhCZtACJA8CHuwEosXsrHpcjj8","RE":"EU868","RESET":38,"SPIBUS":"spidev1.2","STATUS":25,"TYPE":"Full","VA":"NEBHNT-IN1","W0":"14:3D:F2:02:45:01","last_updated":"19:17 UTC 26 Dec 2021","serial_number":"000000006d477b39"}
So, I've read everything related to this topic and... nothing worked for me! The Nebra hotspot is offline for almost 14 days now. My last hope is to do a "factory reset", and I think only you can do this.
As seen from my json data, you have all the details of my hotspot. Can you help?!
P.S. Also, as an improvement/suggestion, maybe it would be good to have this reset available in the Nebra dasboard, or an ability to download latest firmware (force download), bacause I think that's the problem, correct?
P.P.S. Here is the .json diagnostics report: {"AN":"careful-gingham-gecko","APPNAME":"Indoor","BA":"HELIUM-INDOOR-868","BCH":1154550,"BN":"red-tree","BSP":null,"BT":true,"BUTTON":26,"CELLULAR":false,"CONTAINS_FCC_IDS":["2AHRD-EPN8531","2AB8JCSR40","2ARPP-GL5712UX"],"CONTAINS_IC_IDS":[],"E0":"F0:4C:D5:AC:52:74","ECC":true,"ECCOB":true,"FCC_IDS":["2AZDM-HNTIN"],"FR":"868","FRIENDLY":"Nebra Indoor Hotspot Gen 1","FW":"2021.12.14.0-4","IC_IDS":["27187-HNTIN"],"ID":"95a9dc79fe6c25eb487dedfcdd4a35c5","LOR":true,"LTE":false,"MAC":"eth0","MC":"Failed to Fetch","MD":"Failed to Fetch","MH":null,"MN":"Failed to Fetch","MR":"Failed to Fetch","MS":false,"OK":"11BrMSZ1KVTPZTPvDYxgor8PXHhCZtACJA8CHuwEosXsrHpcjj8","PF":true,"PK":"11BrMSZ1KVTPZTPvDYxgor8PXHhCZtACJA8CHuwEosXsrHpcjj8","RE":"EU868","RESET":38,"SPIBUS":"spidev1.2","STATUS":25,"TYPE":"Full","VA":"NEBHNT-IN1","W0":"14:3D:F2:02:45:01","last_updated":"19:17 UTC 26 Dec 2021","serial_number":"000000006d477b39"}
Thanks. Have a nice day!