Nebra helium miner won’t show up after I logged out I used the seed phrase what’s going o ?

[cryptohelpingpeople]

Right before thanks giving I had put my miner in deploy mode on accident I logged out and tried to log back in with my seed phrase I got back in and looked for my miner and it told me it was owned by someone else I’ve tried diagnostic's over tried everything nothing has seemed to work. I would appreciate some help.

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[shawaj]

This is not a support channel.

Please email support@nebra.com

Also, this sounds like a problem with the Helium app or your seed phrase not with our hotspot