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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Nebra Outdoor Quectel EG25-G 4g module not working #304

Closed FastaMasta closed 2 years ago

FastaMasta commented 2 years ago

I have purchased and installed the Quectel EG25-G package following carefully instructions. Edited the CELLULAR file accordingly. Tried both a 3UK sim and a VOXI sim with the following configuration. The modem is not recognized on boot. Any ideas?

20220113_201946 20220113_202004 20220113_202017 20220113_202031 IMG-20220113-WA0006

system-zero37 commented 2 years ago

Does it say modem detected on the diagnostic page?

FastaMasta commented 2 years ago

Does it say modem detected on the diagnostic page?

Nope

system-zero37 commented 2 years ago

Interesting, I noticed the diagnostics page saying modem detected before I added the cellular file or installed the sim card

FastaMasta commented 2 years ago

It defenetly doe snot show in the diagnostic page. I have tried to install it on another Nebra outdoor miner and nothing seems to work. I beliee it could be a defective unit. I'l contact support and return it probably

salmanfarisvp commented 2 years ago

Please share details over to sales@nebra.com.

I'm closing this issue since it's not related to documentation.