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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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No Onboarding Key Found #305

Closed trvplxrd1 closed 2 years ago

trvplxrd1 commented 2 years ago

I just received my Nebra Indoor Hotspot Miner, and upon trying to pair it via Bluetooth to my phone I get the error message "No onboarding key found." How do I remedy this? Do I need to speak directly to Nebra? I've been led to believe I'm supposed to contact the vendor I purchased the hotspot from, so this is where I'll start.

Thanks in advance

vpetersson commented 2 years ago

This is not a support forum. Please contact support@nebra.com.