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NebraLtd / Helium-Guides

Documentation repository for the Helium HNT Hotspot Miner Range from Nebra Ltd. Available to buy from https://nebra.com and https://pi-supply.com
https://helium.nebra.com
MIT License
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Miner issues indoor and outdoor #335

Closed santaclauze closed 2 years ago

santaclauze commented 2 years ago

Hi,

I had issues with my miner to begin one.

After weeks I discovered that my port 44158 was not open. Fixed that. Now my outdoor miner is syncing and is showing the following: Screenshot (140)_LI

It seems to not be relayed, yet the syncing to 0.02% has taken 12 hours.

I ordered my nebras last year in March, received them about 2 months ago and have been very patient trying to get them running.

I also have another Nebra, indoor which is displaying relayed even though on the same network: Screenshot (142)_LI

I was told that this had a hardware issue which will require an image which was already transmitted to me. I will be performing the update this week.

Any other things I must know or you can do on your side to get this working?

santaclauze commented 2 years ago

My outdoor miner has just become relayed by the way. Go figure why. Do you need me to submit diagnostics?

santaclauze commented 2 years ago

outdoor hotspot now displaying: Diagnostics has encountered an error: HTTPSConnectionPool(host='fuzzy-marmalade-warlock.skittles.stakejoy.com', port=443): Max retries exceeded with url: /v1/blocks/height (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0xf5250e80>: Failed to establish a new connection: [Errno -5] No address associated with hostname'))

santaclauze commented 2 years ago

Now it is displaying the follwing:

ECC Detected | False -- | --
ChristopherRush commented 2 years ago

@santaclauze This isn't a support forum. Please open a support ticket here - https://support.nebra.com/support/home