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NebraLtd / dashboard-issues

Nebra Dashboard Issue Tracker
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Cannot change miner owner in Dashboard. #43

Closed btothec closed 2 years ago

btothec commented 2 years ago

Describe the bug There is no way to change the owner and or register a currently registered miner in the nebra dashboard if bought second hand.

To Reproduce Steps to reproduce the behavior: Try and register a used miner at https://dashboard.nebra.com/ You will be given an error of "This device has already been claimed"

Expected behavior The miner should be registered to your account.

Additional context I realize that this is not the correct place for such a bug, but I have tried for weeks to get ahold of nebra using all other methods. Sorry.

vpetersson commented 2 years ago

Contact support@nebra.com to de-register the device from the previous owner.