Linxdot in "Awaiting Location Assertion"

[lexiz52]

Hi all,

I updated my Linxdot ( several times) , but is still standing in "Awaiting Location Assertion" . I tryed Helium app and Nebra app. Not possible to set it to the old Helium adress or create a new one. BT is working, connection possible, but will disconnected after some seconds. No errors during flash. Newest version 1.31. Serial and ECC is not detected.

How to get it to run?

BR Thomas

[shawaj]

@lexiz52 can you share the diagnostics.json from the main page? I will need to access it and poke around to see what the issue is.

You can find my email on my profile

Thanks

[lexiz52]

@shawaj : The json is send out to you. Thanks!

[shawaj]

@lexiz52 just replied. It is showing offline. Could you try to reboot it?

[lexiz52]

The linxdot is up now. I can reach the Nebra page.

---

Von: Aaron Shaw @.> Gesendet: Freitag, 12. Juli 2024 12:52 An: NebraLtd/helium-linxdot-rk3566 @.> Cc: lexiz52 @.>; Mention @.> Betreff: Re: [NebraLtd/helium-linxdot-rk3566] Linxdot in "Awaiting Location Assertion" (Issue #3)

@lexiz52https://github.com/lexiz52 just replied. It is showing offline. Could you try to reboot it?

— Reply to this email directly, view it on GitHubhttps://github.com/NebraLtd/helium-linxdot-rk3566/issues/3#issuecomment-2225321499, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AOYJKGYAK6AGJZOVE4FWN7DZL6YP7AVCNFSM6AAAAABKPPHNGOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMRVGMZDCNBZHE. You are receiving this because you were mentioned.Message ID: @.***>

[lexiz52]

@lexiz52 just replied. It is showing offline. Could you try to reboot it?

@shawaj : did you find something on my Linxdot? It is still the same state (Awaiting Location Assertion, ECC not found)

[sukerl]

@shawaj I have the same problems. (Awaiting Location Assertion, ECC not found, Serial not found, Bluetooth crashing)

Pasting my diagnostic info below and leaving the hotspot up and running.

{"AN":null,"BA":"helium-linxdot-rk3566","BALENA_DEVICE_TYPE":["nanopc-t4"],"BN":"","BT":true,"BUTTON":27,"CELLULAR":false,"CONTAINS_FCC_IDS":[],"CONTAINS_IC_IDS":[],"CPU_ARCH":"arm64","E0":"8E:56:6A:A6:A9:D6","ECC":false,"ECCOB":true,"FCC_IDS":[],"FR":"N/A (Non Nebra Miner)","FRIENDLY":"Linxdot RK3566 Hotspot","FW":"v1.3.3","IC_IDS":[],"ID":"4854d3ee54c5a21442f9412d9ab0de22","LOR":false,"LTE":false,"MAC":"wlan0","OK":null,"ONBOARDING_KEY_URI":["ecc://i2c-1:96?slot=0"],"PF":false,"PK":null,"RE":"UN123","RESET":17,"SPIBUS":"spidev0.0","STATUS":22,"SUPPORTED_MODELS":["Linxdot RK3566 Hotspot"],"SWARM_KEY_URI":["ecc://i2c-1:96?slot=0"],"TYPE":"Full","VA":"COMP-LINXDOTRK3566","W0":"08:FB:EA:79:2D:2A","commercial_fleet":false,"config_version":"a198b83","diagnostics_passed":false,"diagnotics_version":"e35aaf7","errors":["gateway_pubkey","gateway_pubkey","RE","gateway_region"],"firmware_short_hash":"7d24221","gateway_pubkey":"<_InactiveRpcError of RPC that terminated with:\n\tstatus = StatusCode.UNAVAILABLE\n\tdetails = \"DNS resolution failed for helium-miner:4467: C-ares status is not ARES_SUCCESS qtype=A name=helium-miner is_balancer=0: DNS server returned answer with no data\"\n\tdebug_error_string = \"UNKNOWN:DNS resolution failed for helium-miner:4467: C-ares status is not ARES_SUCCESS qtype=A name=helium-miner is_balancer=0: DNS server returned answer with no data {created_time:\"2024-08-09T16:37:17.312385745+00:00\", grpc_status:14}\"\n>","gateway_region":"<_InactiveRpcError of RPC that terminated with:\n\tstatus = StatusCode.UNAVAILABLE\n\tdetails = \"DNS resolution failed for helium-miner:4467: C-ares status is not ARES_SUCCESS qtype=A name=helium-miner is_balancer=0: DNS server returned answer with no data\"\n\tdebug_error_string = \"UNKNOWN:DNS resolution failed for helium-miner:4467: C-ares status is not ARES_SUCCESS qtype=A name=helium-miner is_balancer=0: DNS server returned answer with no data {grpc_status:14, created_time:\"2024-08-09T16:37:17.35794087+00:00\"}\"\n>","gatewayrs_version":"5428419","last_updated":"16:37 UTC 09 Aug 2024","multiplexer_version":"a1fc09b","nebra_fleet":true,"packet_forwarder_version":"5c3c90a","serial_number":"Serial number not found"}

[shawaj]

I'll check it shortly

[shawaj]

Hmm this shows offline for my @sukerl

Do you have any remote access on your network?

[sukerl]

Hi @shawaj

Thanks for helping with this!

Regarding remote access I think I could set something up. I'll let you know as soon as it works. Is ssh to the 22222 port of the hotspot sufficient?

BR

[sukerl]

HI @shawaj , I just wanted to ask if you got my mail with the infos to connect to the hotspot? I sent it last friday in the evening, maybe it went to your spam folder....