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NebraLtd / helium-miner-software

Software for Nebra (and third party) Helium Miners
https://nebra.io/hnt
MIT License
93 stars 48 forks source link

Address miners stuck after update #266

Closed marvinmarnold closed 1 year ago

marvinmarnold commented 2 years ago

Follow up to: https://github.com/NebraLtd/product-management/issues/28

Kevin's research: https://nebraltd.slack.com/archives/C024BNQ1Y6T/p1637626611214600?thread_ts=1637626611.214600&cid=C024BNQ1Y6T

shawaj commented 2 years ago

I sent balena some support requests about this also. Will post here when I hear back

stunney commented 2 years ago

Mine are stuck too. Fix this!

shawaj commented 2 years ago

@stunney please email support@nebra.com

bhuism commented 2 years ago

@shawaj 20+ nebra miners (only) are stuck at block 1105424 since Saturday, nobody has a fix. Mailed sales (second time, no response in days) Ticket (#316131).

shawaj commented 2 years ago

This is not a support channel. Please email support@nebra.com

(P.S. that's a known issue see https://status.helium.com)

shawaj commented 2 years ago

FYI https://github.com/NebraLtd/helium-miner-software/issues/103#issuecomment-987574207

shawaj commented 2 years ago

Related to #311 possibly

shawaj commented 1 year ago

Closing this as we don't see it very often anymore with the update lock override on all fleets by standard