Closed shawaj closed 2 years ago
Gives the error:
The name com.helium.Miner was not provided by any .service files
Full logs...
gateway-config Agent registered
[CHG] Controller 43:45:C5:00:1F:AC Pairable: yes
gateway-config [Aaron's S21 Ultra]# pairable off
gateway-config [Aaron's S21 Ultra]# quit
method return time=1640061702.811925 sender=org.freedesktop.DBus -> destination=:1.3 serial=3 reply_serial=2
gateway-config array [
gateway-config string "org.freedesktop.DBus"
gateway-config string ":1.3"
gateway-config ]
gateway-config DBus is now accepting connections
gateway-config libmraa[12]: libmraa version v2.1.0-17-g10adedc initialised by user 'root' with EUID 0
gateway-config libmraa[12]: gpio: platform doesn't support chardev, falling back to sysfs
gateway-config libmraa[12]: libmraa initialised for platform 'ROCK Pi 4' of type 20
gateway-config 2021-12-21 04:41:43,975 - [DEBUG] - __main__ - (__main__.py).validate_env -- gatewayconfig/__main__.py:(52) - Starting with the following ENV:
gateway-config SENTRY_DSN=https://3234e2c67fe04c3e9f8b0c9b118c415a@o571444.ingest.sentry.io/5725518
gateway-config BALENA_APP_NAME=HELIUM-TESTNET-ROCKPI
gateway-config BALENA_DEVICE_UUID=79966c99632cdf13cedb3831e8d83c53
gateway-config VARIANT=NEBHNT-HHRK4
gateway-config ETH0_MAC_ADDRESS_FILEPATH=/sys/class/net/eth0/address
gateway-config WLAN0_MAC_ADDRESS_FILEPATH=/sys/class/net/wlan0/address
gateway-config DIAGNOSTICS_JSON_URL=http://localhost/json
gateway-config ETHERNET_IS_ONLINE_FILEPATH=/sys/class/net/eth0/carrier
gateway-config FIRMWARE_VERSION=2021.12.14.0-1
gateway-config
gateway-config 2021-12-21 04:41:44,045 - [INFO] - gatewayconfig.gpio.mraa_button - (mraa_button.py).__init__ -- /opt/gatewayconfig/gpio/mraa_button.py:(34) - Initializing mraa button on pin 16
gateway-config libmraa[14]: libmraa version v2.1.0-17-g10adedc initialised by user 'root' with EUID 0
gateway-config libmraa[14]: gpio: platform doesn't support chardev, falling back to sysfs
gateway-config libmraa[14]: libmraa initialised for platform 'ROCK Pi 4' of type 20
gateway-config 2021-12-21 04:41:44,065 - [INFO] - gatewayconfig.gpio.mraa_led - (mraa_led.py).__init__ -- /opt/gatewayconfig/gpio/mraa_led.py:(20) - Initializing mraa LED on pin 18
gateway-config libmraa[16]: libmraa version v2.1.0-17-g10adedc initialised by user 'root' with EUID 0
gateway-config libmraa[16]: gpio: platform doesn't support chardev, falling back to sysfs
gateway-config libmraa[16]: libmraa initialised for platform 'ROCK Pi 4' of type 20
gateway-config 2021-12-21 04:41:44,077 - [DEBUG] - gatewayconfig.gatewayconfig_app - (gatewayconfig_app.py).__init__ -- /opt/gatewayconfig/gatewayconfig_app.py:(40) - Read eth0 mac address 6E:63:A1:68:0A:79 and wlan0 B0:02:47:93:8A:EF
gateway-config 2021-12-21 04:41:44,165 - [INFO] - hm_pyhelper.miner_param - (miner_param.py).run_gateway_mfr -- /opt/venv/lib/python3.7/site-packages/hm_pyhelper/miner_param.py:(42) - gateway_mfr response stdout: b'{\n "key": "112HLD4r8RgBhmcs2b8FVENrRVvvFu5fMPSyqbKiU67JjANEduzN",\n "name": "macho-punch-cormorant",\n "slot": 0\n}\n'
gateway-config 2021-12-21 04:41:44,166 - [INFO] - hm_pyhelper.miner_param - (miner_param.py).run_gateway_mfr -- /opt/venv/lib/python3.7/site-packages/hm_pyhelper/miner_param.py:(44) - gateway_mfr response stderr: b''
gateway-config 2021-12-21 04:41:44,176 - [DEBUG] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).new_diagnostics_proto -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(52) - New Diagnostics Proto
gateway-config 2021-12-21 04:41:44,196 - [DEBUG] - gatewayconfig.bluetooth.advertisements.bluetooth_connection_advertisement - (bluetooth_connection_advertisement.py).__init__ -- /opt/gatewayconfig/bluetooth/advertisements/bluetooth_connection_advertisement.py:(12) - Creating advertisement with MAC 6E:63:A1:68:0A:79 and variant details {'FRIENDLY': 'Nebra ROCK Pi 4 Indoor', 'APPNAME': 'ROCK Pi', 'SPIBUS': 'spidev32766.0', 'RESET': 149, 'MAC': 'eth0', 'STATUS': 156, 'BUTTON': 154, 'ECCOB': True, 'TYPE': 'Full', 'CELLULAR': False, 'GPIO_PIN_LED': 18, 'GPIO_PIN_BUTTON': 16}
gateway-config 2021-12-21 04:41:44,197 - [DEBUG] - gatewayconfig.gatewayconfig_app - (gatewayconfig_app.py).start -- /opt/gatewayconfig/gatewayconfig_app.py:(61) - Starting ConfigApp
gateway-config 2021-12-21 04:41:44,198 - [DEBUG] - gatewayconfig.processors.led_processor - (led_processor.py).run -- /opt/gatewayconfig/processors/led_processor.py:(17) - LED LEDProcessor
gateway-config 2021-12-21 04:41:44,201 - [DEBUG] - gatewayconfig.processors.diagnostics_processor - (diagnostics_processor.py).run -- /opt/gatewayconfig/processors/diagnostics_processor.py:(19) - Running DiagnosticsProcessor
gateway-config 2021-12-21 04:41:44,201 - [DEBUG] - gatewayconfig.processors.diagnostics_processor - (diagnostics_processor.py).run -- /opt/gatewayconfig/processors/diagnostics_processor.py:(20) - <gatewayconfig.gatewayconfig_shared_state.GatewayconfigSharedState object at 0xf50ecd30>
gateway-config 2021-12-21 04:41:44,202 - [DEBUG] - gatewayconfig.processors.diagnostics_processor - (diagnostics_processor.py).read_diagnostics_and_get_ok -- /opt/gatewayconfig/processors/diagnostics_processor.py:(24) - Reading diagnostics from http://localhost/json
gateway-config 2021-12-21 04:41:44,204 - [DEBUG] - gatewayconfig.processors.wifi_processor - (wifi_processor.py).run -- /opt/gatewayconfig/processors/wifi_processor.py:(16) - Wifi WifiProcessor
gateway-config 2021-12-21 04:41:44,205 - [DEBUG] - gatewayconfig.processors.bluetooth_advertisement_processor - (bluetooth_advertisement_processor.py).run -- /opt/gatewayconfig/processors/bluetooth_advertisement_processor.py:(22) - Running BluetoothAdvertisementProcessor
gateway-config 2021-12-21 04:41:44,238 - [DEBUG] - gatewayconfig.processors.diagnostics_processor - (diagnostics_processor.py).read_diagnostics_and_get_ok -- /opt/gatewayconfig/processors/diagnostics_processor.py:(27) - Read diagnostics {'AN': 'macho-punch-cormorant', 'APPNAME': 'ROCK Pi', 'BA': 'HELIUM-TESTNET-ROCKPI', 'BCH': 1147907, 'BN': 'dull-zombie', 'BSP': 100.0, 'BT': True, 'BUTTON': 154, 'CELLULAR': False, 'CONTAINS_FCC_IDS': ['2ARPP-GL5712UX', '2A3PA-ROCKPI4'], 'CONTAINS_IC_IDS': [], 'E0': '6E:63:A1:68:0A:79', 'ECC': True, 'ECCOB': True, 'FCC_IDS': ['2AZDM-HHRK4'], 'FR': '868', 'FRIENDLY': 'Nebra ROCK Pi 4 Indoor', 'FW': '2021.12.14.0-1', 'GPIO_PIN_BUTTON': 16, 'GPIO_PIN_LED': 18, 'IC_IDS': ['27187-HHRK4'], 'ID': '79966c99632cdf13cedb3831e8d83c53', 'LOR': True, 'LTE': False, 'MAC': 'eth0', 'MC': True, 'MD': True, 'MH': 1147907, 'MN': 'restricted', 'MR': False, 'MS': True, 'OK': '112HLD4r8RgBhmcs2b8FVENrRVvvFu5fMPSyqbKiU67JjANEduzN', 'PF': True, 'PK': '112HLD4r8RgBhmcs2b8FVENrRVvvFu5fMPSyqbKiU67JjANEduzN', 'RE': 'EU868', 'RESET': 149, 'SPIBUS': 'spidev32766.0', 'STATUS': 156, 'TYPE': 'Full', 'VA': 'NEBHNT-HHRK4', 'W0': 'B0:02:47:93:8A:EF', 'last_updated': '04:41 UTC 21 Dec 2021', 'serial_number': '44f9aee71d7ab3c7'}
gateway-config GATT application registered
gateway-config 2021-12-21 04:41:47,003 - [DEBUG] - gatewayconfig.processors.bluetooth_advertisement_processor - (bluetooth_advertisement_processor.py).run -- /opt/gatewayconfig/processors/bluetooth_advertisement_processor.py:(37) - Starting Bluetooth advertisement
gateway-config GATT advertisement registered
gateway-config 2021-12-21 04:41:59,780 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(25) - Read WiFi SSID
gateway-config 2021-12-21 04:41:59,781 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,785 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(32) - SSID in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,787 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,790 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,792 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: DIRECT-F0-HP OfficeJet Pro 8710
gateway-config 2021-12-21 04:41:59,794 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,795 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,797 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,798 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: SKY91DAC
gateway-config 2021-12-21 04:41:59,798 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: Theaks
gateway-config 2021-12-21 04:41:59,799 - [DEBUG] - gatewayconfig.bluetooth.characteristics.wifi_ssid_characteristic - (wifi_ssid_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/wifi_ssid_characteristic.py:(35) - SSID not in use: TEG-7LR
gateway-config 2021-12-21 04:41:59,824 - [DEBUG] - gatewayconfig.bluetooth.characteristics.ethernet_online_characteristic - (ethernet_online_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/ethernet_online_characteristic.py:(25) - Read Ethernet Online from /sys/class/net/eth0/carrier
gateway-config 2021-12-21 04:41:59,826 - [DEBUG] - gatewayconfig.bluetooth.characteristics.ethernet_online_characteristic - (ethernet_online_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/ethernet_online_characteristic.py:(28) - Ethernet is online: false
gateway-config 2021-12-21 04:41:59,904 - [DEBUG] - gatewayconfig.bluetooth.characteristics.public_key_characteristic - (public_key_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/public_key_characteristic.py:(23) - Read Public Key
gateway-config 2021-12-21 04:41:59,905 - [DEBUG] - gatewayconfig.bluetooth.characteristics.public_key_characteristic - (public_key_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/public_key_characteristic.py:(25) - Read Public Key: 112HLD4r8RgBhmcs2b8FVENrRVvvFu5fMPSyqbKiU67JjANEduzN
gateway-config 2021-12-21 04:41:59,995 - [DEBUG] - gatewayconfig.bluetooth.characteristics.onboarding_key_characteristic - (onboarding_key_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/onboarding_key_characteristic.py:(22) - Read Onboarding Key
gateway-config 2021-12-21 04:41:59,996 - [DEBUG] - gatewayconfig.bluetooth.characteristics.onboarding_key_characteristic - (onboarding_key_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/onboarding_key_characteristic.py:(25) - Onboarding key: 112HLD4r8RgBhmcs2b8FVENrRVvvFu5fMPSyqbKiU67JjANEduzN
gateway-config 2021-12-21 04:42:02,380 - [DEBUG] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(34) - Read diagnostics
gateway-config 2021-12-21 04:42:02,381 - [DEBUG] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).get_p2pstatus -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(83) - Diagnostics miner_bus
gateway-config 2021-12-21 04:42:02,388 - [DEBUG] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).get_p2pstatus -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(85) - Diagnostics miner_object
gateway-config 2021-12-21 04:42:02,394 - [ERROR] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(41) - Unexpected exception while trying to read diagnostics: org.freedesktop.DBus.Error.ServiceUnknown: The name com.helium.Miner was not provided by any .service files
gateway-config Traceback (most recent call last):
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/bus.py", line 177, in activate_name_owner
gateway-config return self.get_name_owner(bus_name)
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/bus.py", line 363, in get_name_owner
gateway-config 's', (bus_name,), **keywords)
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/connection.py", line 653, in call_blocking
gateway-config message, timeout)
gateway-config dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.helium.Miner': no such name
gateway-config
gateway-config During handling of the above exception, another exception occurred:
gateway-config
gateway-config Traceback (most recent call last):
gateway-config File "/opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py", line 36, in ReadValue
gateway-config p2pstatus = self.get_p2pstatus()
gateway-config File "/opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py", line 86, in get_p2pstatus
gateway-config miner_object = miner_bus.get_object('com.helium.Miner', '/')
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/bus.py", line 243, in get_object
gateway-config follow_name_owner_changes=follow_name_owner_changes)
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/proxies.py", line 250, in __init__
gateway-config self._named_service = conn.activate_name_owner(bus_name)
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/bus.py", line 182, in activate_name_owner
gateway-config self.start_service_by_name(bus_name)
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/bus.py", line 280, in start_service_by_name
gateway-config 'su', (bus_name, flags)))
gateway-config File "/opt/venv/lib/python3.7/site-packages/dbus/connection.py", line 653, in call_blocking
gateway-config message, timeout)
gateway-config dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name com.helium.Miner was not provided by any .service files
gateway-config 2021-12-21 04:42:02,442 - [DEBUG] - gatewayconfig.bluetooth.characteristics.diagnostics_characteristic - (diagnostics_characteristic.py).ReadValue -- /opt/gatewayconfig/bluetooth/characteristics/diagnostics_characteristic.py:(44) - Diagnostics are b'\n\x17\n\tconnected\x12\nLoading...\n\x16\n\x08dialable\x12\nLoading...\n\x14\n\x06height\x12\nLoading...\n\x16\n\x08nat_type\x12\nLoading...\n\x13\n\x03eth\x12\x0c6E63A1680A79\n\x14\n\x04wifi\x12\x0cB00247938AEF\n\x14\n\x02fw\x12\x0e2021.12.14.0-1\n\x06\n\x02ip\x12\x00'
cc @vpetersson @marvinmarnold @posterzh
This is the specific device I was testing on https://dashboard.balena-cloud.com/devices/79966c99632cdf13cedb3831e8d83c53/summary
@marvinmarnold could you fold this into your finalization checks of RockPi?
I'm not entirely sure what was causing this but can perform more tests on this device locally if necessary.
I have a funny feeling it may be the dbus container failing with no error message but can't seem to fix it currently. Will try a purge
I can confirm that restarting the dbus container and purging the miner did not help this. App diagnostics still fails in the same way
Hmm we don't have a ton of control over the DBUS container. @shawaj did you raise this with Balena?
Unlike Rpi miners, only for the Rockpi miners com.helium.Miner
dbus object is not exposed to gateway_config
service through session bus. SessionBus is configured correctly in 'gateway_config` service, but helium miner service from their Quay repo does register dbus service object.
Rasp pi:
miner_bus.list_names()
:
dbus.Array([dbus.String('org.freedesktop.DBus'), dbus.String(':1.3'), dbus.String('com.helium.Miner'), dbus.String(':1.2')], signature=dbus.Signature('s'))
Rock pi:
miner_bus.list_names()
:
dbus.Array([dbus.String('org.freedesktop.DBus'), dbus.String(':1.1'), dbus.String(':1.2')], signature=dbus.Signature('s'))
Unlike Rpi miners, only for the Rockpi miners com.helium.Miner dbus object is not exposed to gateway_config service through session bus
@posterzh why is it not exposed to gateway config through session bus on RockPi?
Hmm we don't have a ton of control over the DBUS container. @shawaj did you raise this with Balena?
@vpetersson it's not an issue with the dbus container. That appears to be working correctly. It's an issue on our side AFAICT.
If it's not on our side then it's an issue with the balenaOS not exposing dbus correctly to the containers. But I don't see how that would be the case given its just a Yocto layer and that bit hasn't changed
One thing I don't understand, is how we can onboard a miner over Bluetooth, but we can't do the diagnostics on a ROCK Pi?
IIRC the onboarding uses both the system bus (for Bluetooth) and session bus (for miner) so in principle it uses the same thing as app diagnostics
I'm a bit confused about this too, @posterzh. As far as DBUS and communication goes, that should be the same on both RockPi and Raspberry Pi. Is there any good reason for having a different pathways?
@shawaj @vpetersson It's confusing me, too. Let me dig into this in more detail at this week.
Thanks, @posterzh.
The weird thing is @vpetersson that we don't seem to have any device specific code for this.
So I'm wondering if it maybe it's a balena issue after all with the actual yocto image or something.
It doesn't really make much sense to me.
Does anyone have a Nebra RasPi based miner to hand and could test the app diagnostics is working ok?
I'm off today (we celebrate Xmas on 24th in Sweden) so I can't look at this. Maybe @posterzh can do some remote analysis using balena?
@shawaj @vpetersson This issue occurs in any fleet no matter its device type is RPi or RockPi. It's because “dbus-session” container is restarted, but “helium-miner” container keeps alive after a new release is pushed to the fleet.
For example in “HELIUM-TESTNET” updating the release from e7ebbb7 to 6915fe1 or vice versa, “dbus-session” service is changed(FIRMWARE_VERSION: 2021.12.14.0-2 to FIRMWARE_VERSION: 2021.12.14.0-4) but “helium-miner” is nothing changed in docker-compose file. In “HELIUM-TESTNET-ROCKPI”, it's 2310c92 to 2f5454b.
So “dbus-session” container get updated and restarted but “helium-miner” container keeps alive. The new “dbus-session” container doesn't know about the “com.helium.Miner” dbus service registered in the old “dbus-session” container. The simple manual workaround to fix this is to restart the “helium-miner” container in a device after the device is upgraded to a new release. For automtic and programtic solution can be:
Great finding @posterzh. @shawaj's issue confused me because I was not seeing it in my devices -- mobile app diagnostics has been working fine. But I tend to restart my devices during dev a lot, so your explanation makes sense.
But I think simply adding FIRMWARE_VERSION to the miner service would be an easier solution.
@marvinmarnold yep agree that's the best course of action now.
I know @kashifpk was working on templating this but I guess it wasn't super urgent (and still isn't really) so probably just need to add that. I'll add to my existing PR in helium-miner-software
That worked perfectly, nice find @posterzh 👍
@marvinmarnold maybe we should add the firmware version to every container? Not sure what you think? Might be useful to kill and restart them with every update
@shawaj I agree we might as well restart all containers
On RockPi the app diagnostics from the helium app always seems to fail, even though the IP based diagnostics works fine.
I have not yet tried to reproduce this issue on a RasPi based miner...