Weird issue, but at some point in the past helium-miner gave regions as format region_eu868 instead of just EU868. This has now been reverted, however, if a miner has been turned off for a long time and just turned on in last few months, since the solana update they will not work as the gateway-rs tries to start with this older region format and fails like the below output. It should then try to get the region from the region service but this never works and the container just gets stuck in a restart loop and eventually just gives up.
root@nebra-72E75B:~# balena ps -a
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
9cc17f8b3ded 86879d57ab37 "./start_pktfwd.sh" 8 days ago Up 7 days packet-forwarder_32632_5140_8b4f2188bcbf785f63850c5f7e8ba573
808be0a3778b c0874c0bc901 "/root/start_multipl…" 8 days ago Up 7 days 1681/tcp multiplexer_32636_5140_8b4f2188bcbf785f63850c5f7e8ba573
bd35d7d5cb0b fa01a3f2bfa3 "/opt/start-gateway-…" 8 days ago Up 7 days gateway-config_32635_5140_8b4f2188bcbf785f63850c5f7e8ba573
1ca0f44cd02e 73e114e4dabb "/opt/nebra-gatewayr…" 8 days ago Exited (1) 6 days ago helium-miner_32633_5140_8b4f2188bcbf785f63850c5f7e8ba573
fe1b1c395ddd 2c8ab0f089b6 "/opt/start_diagnost…" 8 days ago Up 7 days 0.0.0.0:80->80/tcp, :::80->80/tcp diagnostics_32634_5140_8b4f2188bcbf785f63850c5f7e8ba573
236ed9ac3de1 5ce1dc1fad6f "sh ./entry.sh" 8 days ago Up 7 days dbus-session_32637_5140_8b4f2188bcbf785f63850c5f7e8ba573
a2bc3756581a registry2.balena-cloud.com/v2/6e1bcf249fcc2f8202341d4641c13acf "/usr/src/app/entry.…" 2 years ago Up 7 days (healthy) balena_supervisor
root@nebra-72E75B:~# balena logs 1ca0f44cd02e
root@nebra-72E75B:~# balena restart 1ca0f44cd02e
1ca0f44cd02e
root@nebra-72E75B:~# balena logs 1ca0f44cd02e -f
Keypair has been found. (GW_KEYPAIR = ecc://i2c-7:96?slot=0)
Onboarding key has been found. (GW_ONBOARDING = ecc://i2c-7:96?slot=0)
Starting gateway-rs...
crond[14]: crond (busybox 1.35.0) started, log level 8
Error: Config(unsupported region: region_eu868)
Keypair has been found. (GW_KEYPAIR = ecc://i2c-7:96?slot=0)
Onboarding key has been found. (GW_ONBOARDING = ecc://i2c-7:96?slot=0)
crond[13]: crond (busybox 1.35.0) started, log level 8
Starting gateway-rs...
Error: Config(unsupported region: region_eu868)
Keypair has been found. (GW_KEYPAIR = ecc://i2c-7:96?slot=0)
Onboarding key has been found. (GW_ONBOARDING = ecc://i2c-7:96?slot=0)
Starting gateway-rs...
crond[14]: crond (busybox 1.35.0) started, log level 8
Error: Config(unsupported region: region_eu868)
Miner - https://admin.cloud.nebra.com/#/device/29607/show Dash - https://dashboard.nebra.com/admin/device/devices/3a431d434f1cc112/ Explorer - https://app.hotspotty.net/hotspots/112h4zwWHL36zEcczphpQaN8YRdSBSG2mDaCzuekxxy2qoAoDRyD/rewards Discord - https://discord.com/channels/404106811252408320/404106811252408322/1116519788294979684
Weird issue, but at some point in the past helium-miner gave regions as format
region_eu868instead of justEU868. This has now been reverted, however, if a miner has been turned off for a long time and just turned on in last few months, since the solana update they will not work as the gateway-rs tries to start with this older region format and fails like the below output. It should then try to get the region from the region service but this never works and the container just gets stuck in a restart loop and eventually just gives up.