ImportError: No module named subprocess32 - But it's installed...

[gareth305]

• amazon-dash version:1.0.4
• Python version:2.7.13
• Operating System:Raspbian

Description

Trying to run the script, it produces an error "ImportError: No module named subprocess32" even though it's installed.

What I Did

pi@raspberrypi:~$ sudo amazon-dash
Welcome to Amazon-dash v1.0.4 using Python 2.7.13
Listening for events. Amazon-dash will execute the events associated with the registered buttons.
Traceback (most recent call last):
  File "/usr/local/bin/amazon-dash", line 6, in <module>
    catch(cli)()
  File "/usr/local/lib/python2.7/dist-packages/amazon_dash/exceptions.py", line 91, in wrap
    return fn(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 722, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 697, in `main`
    rv = self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 1066, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 895, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 535, in invoke
    return callback(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/amazon_dash/management.py", line 99, in run
    from amazon_dash.listener import Listener
  File "/usr/local/lib/python2.7/dist-packages/amazon_dash/listener.py", line 6, in <module>
    from amazon_dash.confirmations import get_confirmation
  File "/usr/local/lib/python2.7/dist-packages/amazon_dash/confirmations.py", line 5, in <module>
    from amazon_dash._compat import JSONDecodeError
  File "/usr/local/lib/python2.7/dist-packages/amazon_dash/_compat.py", line 18, in <module>
    import subprocess32 as subprocess
 ImportError: No module named subprocess32

pi@raspberrypi:~$ pip list
DEPRECATION: The default format will switch to columns in the future. You can use --format=(legacy|columns) (or define a format=(legacy|columns) in your pip.conf under the [list] section) to disable this warning.
amazon-dash (1.0.4)
certifi (2018.4.16)
chardet (3.0.4)
click (6.7)
click-default-group (1.2)
cryptography (1.7.1)
enum34 (1.1.6)
functools32 (3.2.3.post2)
idna (2.7)
ipaddress (1.0.17)
jsonschema (2.6.0)
keyring (10.1)
keyrings.alt (1.3)
pip (9.0.1)
pyasn1 (0.1.9)
pycrypto (2.6.1)
pygobject (3.22.0)
pyxdg (0.25)
PyYAML (3.13)
requests (2.19.1)
RPi.GPIO (0.6.3)
scapy (2.4.0)
SecretStorage (2.3.1)
setuptools (33.1.1)
six (1.10.0)
subprocess32 (3.5.2)
urllib3 (1.23)
wheel (0.29.0)

[Nekmo]

Check your pip Python version:

pip --version

[gareth305]

pi@raspberrypi:~$ pip --version
pip 9.0.1 from /usr/lib/python2.7/dist-packages (python 2.7)

[Nekmo]

Your installation directory seems to be different:

pip 9.0.1 from /usr/lib/python2.7/dist-packages (python 2.7)

/usr/local/lib/python2.7/dist-packages/amazon_dash/management.py

[Nekmo]

Can you reinstall using the latest version of Amazon-dash?

[daOoZF8]

I have the same error on the rpi. Reinstall with this command sudo python3 -m pip install amazon-dash

pip --version pip 9.0.1 from /usr/lib/python2.7/dist-packages (python 2.7)

[Nekmo]

@daOoZF8 have you solved the problem?

[daOoZF8]

@Nekmo yes "sudo python3 -m pip" fixed the error.

[Nekmo]

The support for python 2 gives many problems in some distros. Amazon-dash 2.0 will remove support for python 2.

Regards