NeoApplications / Neo-Backup

backup manager for android
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[Bug] Unable to restore Instagram #367

Closed gabrc52 closed 4 months ago

gabrc52 commented 3 years ago

Description I'm getting an error message when trying to restore certain apps; I've reproduced this with Instagram

Steps To Reproduce

  1. Backup Instagram
  2. Uninstall Instagram
  3. Restore Instagram
  4. Get an error message:
Errors occurred
Instagram: a: Backup archive at content:/ com.android.externalstorage.documents /tree/primary%3ABackups/document /primary%3ABackups%2 Fcom.instagram .android%2F2021-06-08-1 5-56-32-user_0 %2Fdata.tar.gz.enc is missing

(The file does exist).

Expected behavior Instagram restores fine

System Information(please complete the following information):


Additional Notes

Thanks for reporting.

machiav3lli commented 3 years ago

You sure have put the right encryption password?

gabrc52 commented 3 years ago

Yes. In fact, it doesn't prompt me for it, but I was able to restore another app.

ivoanjo commented 3 years ago

I'm having the exact same issue with Facebook messenger and a few other apps. I use LineageOS 18.1 (Android 11), and just did a clean reflash (trying to solve some unrelated issues) and then tried to restore most of my apps using oandbackupx.

Most apps worked fine (same encryption password for all of them), but indeed a few of them failed with this exact error. I've looked at the folders and the expected file seems to be there as well.

machiav3lli commented 3 years ago

Is there any logs of the issue? Otherwise, is there any libre apps (open-source and don't connect to proprietary networks) that I can test/check?

ivoanjo commented 3 years ago

Damn, I recently nuked it all and installed the apps by hand. I'll report if I can reproduce again 😭

hg42 commented 2 years ago

should be fixed with #390

hg42 commented 4 months ago

nothing happened...