SteamVR Tracking sometimes is lost in NeosVR, or doesn't calibrate back properly

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SteamVR Tracking sometimes is lost in NeosVR, or doesn't calibrate back properly #1435

Open TehTurk opened 3 years ago

TehTurk commented 3 years ago

This is mainly to jot down for the future as an issue @H3BO3 Was in the room with me as we witness this with Konshu, but I've also noticed it time to time where maybe I'll lose tracking, and I can't seem to get my other hand to turn back on.

Basically its

Controllers Desync or Die
Turning Back on or Resyncing do not have the hand register in Neos, but they Register in Steam VR This can be usually fixed by turning off both controllers, and then turning them back on again. Because if you only turn one off, it does not fix itself.

I can understand this needing more information but this is noting down the current info for the future for Anyone else who may wish to debug this issue and runs into this.

InsaneGrox commented 3 years ago

Just going to add that this doesn't happen for everybody, I turn off one controller all the time to recalibrate the finger tracking, and have never had any issues with it re-syncing. This is likely a result of having full body tracking and having the trackers set to "held in hand" in steamVR, though I could be wrong, this is the only thing that has ever caused any issue like this to crop up, and it affects all games, not just neos.

Frooxius commented 3 years ago

I'm not sure that this is something we can really do much about, the tracking is fully handled by SteamVR, which is external to Neos. We're just interpreting the information coming from it, which is a boolean for whether it's tracking or not and vector for position.

I'd definitely need some reproducible case or logs from when this happened, but I'm pretty sure this is a SteamVR bug and not a Neos one (even if they do work in SteamVR).

TehTurk commented 3 years ago

Understood, if I ever find more I'll let you know. Because the thing is in SteamVR they track and appear when this happens, it just doesn't appear in Neos. This is a issue I made to note down because I hadn't seen it written down.