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Random but frequent crashes. #1967

Closed RaliiTheAvali closed 3 years ago

RaliiTheAvali commented 3 years ago

IMPORTANT: PLEASE REPLACE OR DELETE (if not relevant) ANY TEXT IN BRACKETS [Like this] AND THIS ONE AS WELL

Describe the bug

General Crashes, unknown issue or cause Logs included.

Relevant issues

N/A

To Reproduce

[Steps to reproduce the behavior:

  1. Unknown, happens inconstantly.

Expected behavior

[A clear and concise description of what you expected to happen.]

Screenshots / Video

[If applicable, add screenshots or a video to help explain your problem.]

Bug information (please complete the following information):

Additional context

Reporters:

< log for todays crash >RALII-PC - 2021.4.6.931 - 2021-04-06 17_49_38.log Crash date: 04/03/21 RALII-PC - 2021.4.2.690 - 2021-04-03 01_16_07.log Crash date: 03/31/21 RALII-PC - 2021.3.31.528 - 2021-03-31 15_53_13.log

Player.log error.log

kazu0617 commented 3 years ago

When encounter a crash, you're also created some dumps and more information in Appdata/Local/Temp/Solirax/NeosVR/Crashes. It's much more comfortable I think.

RaliiTheAvali commented 3 years ago

When encounter a crash, you're also created some dumps and more information in Appdata/Local/Temp/Solirax/NeosVR/Crashes. It's much more comfortable I think.

edited to include the two new files

shiftyscales commented 3 years ago

Based on your log files, it appears your crashes are being caused by the libVLC wrapper library. Video players are currently one of the most common causes of crashing in Neos.

We will be integrating a new/official libVLC integration soon when we're able, it's a fairly high priority. I'll be closing this issue as a duplicate of #660. Sorry for the inconveniences.