Open FlameSoulis opened 2 years ago
Hi FlameSoulis- does this issue still occur if the SRanipalService in Windows is stopped prior to launching Neos? Unplugging the facial tracker alone likely doesn't stop the service from running- and by the time you see that popup from Windows- it's because Neos has already requested the app to start running because the service is detected as running regardless of the hardware's current state.
Good evening!
From what I understand, this is correct. I went in and disabled its dashboard functions in SteamVR and also ensured the service was not running in the systemtray.
I've had the exact same issue.
Replicated Starting neos with sranipal installed will always force it to run when neos starts. stopping the windows service does not impact if sranipal will be started when neos is started and moving or renaming the exe seems to cause neos to crash. There doesn't seem to be a way to prevent sranipal from starting with neos.
Describe the bug?
If you are using the HTC facial tracker, you cannot start Neos in SteamVR without acknowledging the services to start, which run at an administer level, meaning the user has to take off their headset to accept. If the user chooses not to run SRanipal, it will cause Neos to hang and never load, requiring termination.
This occurs even if the facial tracker is disconnected.
Relevant issues
Possibly related to #2027
To Reproduce
Expected behavior
Log Files
No, but device is connected DESKTOP-Q3S1CR1 - 2021.11.10.1265 - 2021-12-11 05_29_41.log
No, but device is not connected DESKTOP-Q3S1CR1 - 2021.11.10.1265 - 2021-12-11 05_31_27.log
Yes, but device is not connected DESKTOP-Q3S1CR1 - 2021.11.10.1265 - 2021-12-11 05_36_30.log
Screenshots
How often does it happen?
Always
Does the bug persist after restarting Neos?
Yes
Neos Version Number
Beta 2021.11.10.1265
What Platforms does this occur on?
Windows
Link to Reproduction Item/World
No response
Did this work before?
I Don't Know
If it worked before, on which build?
No response
Additional context
This might only be testable on non-Vive Pro headsets, since I'm not sure if the Vives with eye-tracking require SRAnipal to even operate.
This seems to act as though -ForceSRAnipal is always active, but does not happen when using Screen.
Reporters
No response