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Nerimity / nerimity-desktop

Electron desktop app for Nerimity
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Screen Sharing doesn't work in Desktop App #5

Open erikduss opened 1 week ago

erikduss commented 1 week ago

I attempted to share my screen in a call and only got this error with double clicking the share screen button. In the desktop app it refuses to stream anything and keeps giving this error.

image

SupertigerDev commented 1 week ago

Unfortunately, a lot of people are having this issue but i dont know how to reproduce it :(

SupertigerDev commented 1 week ago

Have you got multiple monitors?

erikduss commented 1 week ago

Have you got multiple monitors?

I indeed have 2 monitors

erikduss commented 1 week ago

Have you got multiple monitors?

I indeed have 2 monitors

I did try to unplug one of my monitors, but the issue is still there and gives the exact same error.

SupertigerDev commented 1 week ago

Could you update the desktop app to the latest version and try again pls

https://github.com/Nerimity/nerimity-desktop/releases/tag/v1.4.2

erikduss commented 1 week ago

Could you update the desktop app to the latest version and try again pls

https://github.com/Nerimity/nerimity-desktop/releases/tag/v1.4.2

I just tried it out after updating. The error no longer appears, but the "choose window" button doesn't start the screen share still. It does not do anything for me at the moment. I tried using different quality and framerates for the stream, but that doesn't seem to affect anything. Nothing makes the choose window button do anything.

My friend just tried to stream though and it did work for her. She only has 1 monitor.

SupertigerDev commented 1 week ago

:(

Follow these steps:

  1. Start screensharing
  2. Open dev tools (ctrl + shift + I)
  3. Go to the console tab and send screenshot here
erikduss commented 1 week ago

:(

Follow these steps:

  1. Start screensharing
  2. Open dev tools (ctrl + shift + I)
  3. Go to the console tab and send screenshot here

This is what is shows, it does not log anything to the console when I press the button from what I can see image

This error appeared when I joined the voice chat, not when I tried streaming. image

SupertigerDev commented 1 week ago

Strange, I have no idea :( can you try screensharing in your notes channel?

erikduss commented 1 week ago

Strange, I have no idea :( can you try screensharing in your notes channel?

I just tried doing that, its the exact same as in a regular channel. Nothing is being logged in the console

SupertigerDev commented 1 week ago

Open cmd type paste these commands:

cd %localappdata%/Programs/nerimity-desktop
Nerimity.exe

Start screenshare and send me a screenshot from the beginning

erikduss commented 1 week ago

Open cmd type paste these commands:

cd %localappdata%/Programs/nerimity-desktop
Nerimity.exe

Start screenshare and send me a screenshot from the beginning

This is what the command prompt logged image

SupertigerDev commented 1 week ago

Update to this latest version, i think i might have fixed it.

https://github.com/Nerimity/nerimity-desktop/releases/tag/v1.4.3

erikduss commented 1 week ago

Update to this latest version, i think i might have fixed it.

https://github.com/Nerimity/nerimity-desktop/releases/tag/v1.4.3

Unfortunately still not working, but I do get an error now in the console.

image

(Here's also again one of the command prompt) image

I also unfortunately have to head off for today, but I will make sure to test any new solution as soon as possible! Thanks for the awesome work so far!

SupertigerDev commented 1 week ago

oh my goshhh, this is so frustrating how its working perfectly for me 😭 well, thanks a lot for your testing,

erikduss commented 1 week ago

oh my goshhh, this is so frustrating how its working perfectly for me 😭 well, thanks a lot for your testing,

No worries! I'll keep a close eye on here to test any future possible solutions

erikduss commented 6 days ago

Whenever you do have new versions for me to test, feel free to let me know!