Installation of UM requires security software such as crowdstrike, sentinal one, etc to be disabled prior to starting the install/upgrade process as the software can/does cause problems during the process causing it to fail.
I would suggest a step be added between 3 an 4 stating this fact.
Public issues must not contain sensitive information
Page URL
https://docs.netapp.com/us-en/active-iq-unified-manager/install-windows/task_upgrade_to_unified_manager_on_microsoft_windows.html
Page title
Upgrading Unified Manager
Summary
Installation of UM requires security software such as crowdstrike, sentinal one, etc to be disabled prior to starting the install/upgrade process as the software can/does cause problems during the process causing it to fail. I would suggest a step be added between 3 an 4 stating this fact.
Public issues must not contain sensitive information