NetAppDocs / astra-control-center

https://docs.netapp.com/us-en/astra-control-center/
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Add How to find AccountID in ACC GUI and use as requirement to create NLF #236

Open crossond opened 8 months ago

crossond commented 8 months ago

Page URL

https://docs.netapp.com/us-en/astra-control-center/concepts/licensing.html

Page title

Licensing

Summary

Add where to find AccountID in ACC GUI and use that as requirement to create NLF

We have had several customer cases where customer either did not know where AccountID is found in ACC GUI, or did not understand that AccountID must be used to generate the NLF.

Please add a note suggested as below: (or use similar helpful wording)

If you already purchased Astra Control Center, generate your NetApp license file (NLF) by logging in to the NetApp Support Site and navigating to your software licenses under the Systems menu.

Note: To generate an NLF requires using the current ACC Account ID, found in the ACC GUI by navigating to:

Account > License - Astra Control Center account id: xxxxxxxxx-xxxxxx-xxxx-xxxxxxxxxxxx

Public issues must not contain sensitive information

crossond commented 8 months ago

Correction. Please add the following to the doc page:

Note: To generate an NLF requires using the current ACC Account ID, found in the ACC GUI by navigating to:

Account > License - Astra Control Center account id: xxxxxxxxx-xxxxxx-xxxx-xxxxxxxxxxxx

The ACC 'AccountID' must match the 'HostID' found in the NLF file received.

netapp-mwallis commented 8 months ago

Thank you for catching this @crossond - we'll use your guidance here to make the instructions around license generation clearer. I've opened JIRA issue ASTRADOC-422 to track this change. I'll update when complete.

Thanks, Michael