NetAppDocs / ontap-systems-switches

https://docs.netapp.com/us-en/ontap-systems-switches/
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The Step 2 "Configure and verify the setup" section is misleading and incomplete #189

Closed darrcito closed 4 months ago

darrcito commented 6 months ago

Page URL

https://docs.netapp.com/us-en/ontap-systems-switches/switch-cisco-3132q-v/install-rcf-3132q-v.html

Page title

Install the Reference Configuration File (RCF)

Summary

When you call Netapp they tell you that you can upgrade any CISCO switch without losing the connection and they give you this link.

https://docs.netapp.com/us-en/ontap-systems-switches/switch-cisco-3132q-v/install-rcf-3132q-v.html#step-1-check-port-status

However, the Step 2 section leads you to believe that you can skip the warning in step 2.2 and just execute 2.2.a and 2.2.b which leads to deleting the running-config and losing connection to the switch.

1- it should tell you that is a MUST to either follow the linked KB instructions or be connected to the console port.

2- More importantly, the documentation should add the below KB as well because some users upgrade CISCO inter-cluster switches. https://kb.netapp.com/on-prem/Switches/Cisco-KBs/How_to_clear_configuration_on_a_Cisco_interconnect_switch_while_retaining_remote_connectivity

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netapp-pcarriga commented 5 months ago

@darrcito thanks for your feedback. We'll discuss and update the document accordingly.

netapp-yvonneo commented 4 months ago

@darrcito thanks again for your feedback. The doc has been updated and is available online.