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NetAppDocs / ontap-systems-switches

https://docs.netapp.com/us-en/ontap-systems-switches/
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need to add step to confirm serial number before replacing switch #192

Closed randallk72 closed 4 months ago

randallk72 commented 5 months ago

Page URL

https://net2.netapp.com/api/documents/getdocument/Replacing_Cisco_Nexus_9336C-FX2_cluster_switch-215-15178_2020-12_en-us.pdf?5600382067103806

Page title

Replacing Cisco Nexus 9336C-FX2 cluster switches

Summary

We have had a case where a PSE replaced the wrong switch resulting in an outage. https://smartsolvecm.netapp.com/ui/#/case/2010061551. Can we add a step to confirm the switch serial number before replacing the switch?

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netapp-yvonneo commented 5 months ago

@randallk72 thanks for your feedback. We'll investigate and update the document accordingly.

netapp-yvonneo commented 4 months ago

@randallk72 thanks for your feedback. The doc has been updated and is available online.